Customer reviews from swiffer.com
Swiffer - WetJet Starter Kit - Purple
Average customer rating
4.1
(1,246 Reviews)
Rating breakdown 1,246 reviews
5 Stars
727
4 Stars
240
3 Stars
75
2 Stars
57
1 Star
147
72%of customers recommend this product.
(
391 out of
544)
Customer Reviews for Swiffer - WetJet Starter Kit - Purple
Customer Rating
3
Cleans all types of floors well
on July 27, 2023
Posted by: Stephmom2three
from Buffalo, NY
[This review was collected as part of a promotion.] I like this floor cleaner. It has good things about it and bad things. The good things is that it is very easy to use. The cleaner comes out in a nice spray. The pads are absorbent and scrubs the floors well. It left my hardwood and tile floors clean and streak free. The cleaner smelled fresh and not like chemicals. There’s no cord so it’s totally portable which is a huge plus and super convenient. My only negatives are that you have to keep putting money into the mop for it to work. The sprayer runs in batteries and eventually you’d have to replace them. The pads are single use so you have to buy more to use a clean one each time you mop. The cleaner bottle isn’t refillable so you need to buy a new cleaner cartridge when it runs out. Overall it is a good product but I have a hard time getting behind how wasteful the pads are and how to use it it costs you money. I prefer a reusable pad I can throw in the washer and reuse over and over without producing more waste.
I would recommend this to a friend!
Response from swiffer.comBy Erin Gullison, Customer Care, September 4, 2023
Thank you for sharing your feedback with us about your Swiffer WetJet. We will be sure to share your message with the rest of our Team. If you have any questions or want to share any more feedback, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting swiffer.com
Customer Rating
5
Best mop over!
on July 27, 2023
Posted by: taytay
from Houston, TX
[This review was collected as part of a promotion.] I am so happy I upgraded to the WetJet. It is the most convenient cleaning product I have and my floors are always sparkling clean because of it. You can clean large spaces in a very short amount of time since the cleaning agent is already attached to the mop. Also, the product leaves a fresh, clean smell in my house without any sort of chemical-like smell. It releases the perfect amount of liquid and dries pretty fast after mopping.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Amazing mop set
on July 28, 2023
Posted by: Evan101
[This review was collected as part of a promotion.] The assembly of this mop is super easy to put together and is small enough to store away in a small closet. I’m amazed at how much quicker I can mop my floors now that I don’t have to use a bucket of water, all that is need is a disposable pad. The smell of the swiffer juice after cleaning always put a smile on my face to know there is a fresh scent in the air.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Cleans really well!
on July 29, 2023
Posted by: Tommy
from Austin, TX
[This review was collected as part of a promotion.] This swifter wet jet is amazing and cleans super well. I use it on my hardwood floors and tile in the bathrooms. I love how light it is so I can easily carry it up and down the stairs. And it’s very easy to change the pads when needed.
This is a much better way to clean preferred to a traditional mop and I highly recommend giving it a try.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Perfect for spot cleaning
on July 29, 2023
Posted by: Ejh0094
from Tampa
[This review was collected as part of a promotion.] We use a Roomba wet mop across the whole house several times a week, and I’ve found this mop to be a great companion for spot cleaning in between mopping. It’s lightweight and easy to use. I would recommend this for anyone needing something similar.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Love it
on July 29, 2023
Posted by: amurray12312
from Cohocton, NY
[This review was collected as part of a promotion.] I love my swiffer wet jet mop starter kit. This mop is super easy to use. Even my kids enjoy using it to clean up their messes. This mop is perfect for daily upkeep of my floors and simple messes my kids make.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Makes Mopping the Floor so Easy
on July 29, 2023
Posted by: cutiepie0482
from Cambridge, Ohio
[This review was collected as part of a promotion.] The Swiffer WetJet Mop is amazing. So easy to use, it cleans up bigs messes and little messes. I can pull it out to quickly clean up a spill. It's also easy to carry upstairs to mop up the bathroom when needed. The floor cleaner it comes with works great and cleans really well. The pads are easy to put on and remove and toss when finished.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Should recall, thr old ones from 5 years ago with
on July 29, 2023
Posted by: Manny416
from Toronto Canada
Bought this mop 3 time from 3 different stores and it keeps leaking. My old wetjet let me keep thr solution bottle in thr mop. The new one in 2023 kept leaking after use leading to a full solution bottle being wasted
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, November 14, 2023
Your many years of loyalty are appreciated, and we’re very sorry this has happened to you. Our products go through many quality checks, and we try our very best to ensure that each one arrives to you in perfect condition. Our products are designed to be durable, and a WetJet with a properly inserted solution bottle should never leak. There are a few reasons why the product may be leaking, and we have some tips that may could solve the problem. Remove the solution bottle and keep it upside down (with the cap pointing towards the ground). If the bottle drips, the clear rubber seal is damaged, and the refill will need to be replaced. Make sure the solution bottle has fully clicked into the device, with the narrow side of the solution bottle against the pole. It's important to know the bottle is not meant to be opened or refilled; additional bottles are sold separately. We'd like to gather details to see how our Swiffer Team can further help. Please give us a call at 1-800-742-9220 from 9AM -- 6PM EST Monday -- Friday.
Written by a customer while visiting swiffer.com