Customer reviews from whirlpool.com
Whirlpool - 21.9 Cu. Ft. Frost-Free Bottom-Mount Refrigerator - Black
Average customer rating
4.5 out of 5
4.5
(1,545 Reviews)
Open Ratings Snapshot
Rating breakdown 1,545 reviews
5 Stars
1,033
4 Stars
382
3 Stars
66
2 Stars
26
1 Star
38
93%of customers recommend this product. 
(
1,413 out of 1,515
)
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Customer Reviews for Whirlpool - 21.9 Cu. Ft. Frost-Free Bottom-Mount Refrigerator - Black
Customer Rating
5 out of 5
5
Functional, good design
on October 28, 2013
Posted by: Winded
from Cincinnati, Ohio
this aaadesign this is the first refrigerator I have owned with a bottom freezer......love it! Will never go back to top freezer model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
bottom freezer
on August 4, 2013
Posted by: petkervich
from Undisclosed
its g ood be cause i dont wont to bend down to get food of the bottom shelf . the freezer should be on the bottom!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Very happy with product
on March 8, 2013
Posted by: 417jjp
from Undisclosed
Holds temperature well, easy use, nice apperarance, especially like bottom drawer freezer. Only bad point is freezer drawer handle comes off easily and there appears to be no way to make it slip on more tightly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Nice size for the price
on August 19, 2014
Posted by: Becky11
from Jefferson, WI, United States
We bought this refrigerator a few months ago and have been very happy with it. Much more energy efficient than our previous frig. My wife has the setting on 4, which works out perfectly. The freezer on the bottom is just big enough. We are extremely satisfied with our Whirlpool. :))
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Problems start 2 months after warrenty expires
on January 18, 2013
Posted by: BlairB
from Undisclosed
The refrigerator looks good and works pretty well. The produce drawers don't fit very well in their wells, but that's excusable. The real problem is that the refrigerator started leaking water after about 14 months of use. The area behind the back wall of the freezer collected a bunch of water which froze. We removed the drawers to access the area and it's consumed most of a Saturday. I have not found any useful repair documentation online.The local repair show charges $80 for the first half hour and $30 for each additional 15 minutes. We purchased the refrigerator to avoid these situations. Never again.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
love the lower freezer & upper refrig, makes it easier to fi
on April 3, 2013
Posted by: kathyjz
from Undisclosed
I have a bad back & not bending over all the time I go into refrig is great, no strain plus not hitting my head on the freezer door as in my old refrig with upper freezer. Very spacious inside, love the adjustable shelving
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
New buyers beware!
on December 3, 2013
Posted by: GiGiBk
from NY
This fridge with bottom freezer will start acting up after 2 years if not sooner. I loved it too but then freezer starts getting "snow" and fridge stops blowing cold air. I am on my 3rd year and it's going in the garbage. Keeps happening every 3 weeks!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Product design is excellent.
on November 24, 2012
Posted by: Peggy8
from Undisclosed
This is the best designed refrigerator of the five I have owned during my lifetime. The bottom freezer holds more without contents falling out when I open the door and the ice cubes have remained loose and good tasting. Having the food storage area at eye level makes it much easier to see what is there and thus to be more aware of what might need to be discarded. The temperature level has remained more constant than other models I have used.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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