Customer reviews from whirlpool.com
Whirlpool - 21.9 Cu. Ft. Frost-Free Bottom-Mount Refrigerator - Black
Average customer rating
4.5
(1,545 Reviews)
Rating breakdown 1,545 reviews
5 Stars
1,033
4 Stars
382
3 Stars
66
2 Stars
26
1 Star
38
93%of customers recommend this product.
(
1,413 out of
1,515)
Customer Reviews for Whirlpool - 21.9 Cu. Ft. Frost-Free Bottom-Mount Refrigerator - Black
Customer Rating
2
No drip tray
on December 9, 2022
Posted by: Steve N.
from Chicago
[This review was collected as part of a promotion.] I've been trying to get a drip tray for the defrost drain. It's rotting out my subfloor. Website says down for updates and can't get any information on this issue. Next one will be a Frigidaire.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 9, 2022
Thank you for sharing your insights with us, Steve N.. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
