Customer reviews from whirlpool.com
Whirlpool - 21.9 Cu. Ft. Frost-Free Bottom-Mount Refrigerator - Black
Average customer rating
4.5
(1,545 Reviews)
Rating breakdown 1,545 reviews
5 Stars
1,033
4 Stars
382
3 Stars
66
2 Stars
26
1 Star
38
93%of customers recommend this product.
(
1,413 out of
1,515)
Customer Reviews for Whirlpool - 21.9 Cu. Ft. Frost-Free Bottom-Mount Refrigerator - Black
Customer Rating
5
Awesome
on April 25, 2018
Posted by: Most Happy Chef
from Mt Wolf, PA
Gender:Male
[This review was collected as part of a promotion.] Mainly bought this for the additional oven space. I am NOT disappointed!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Refrigerator Door Seal Inadequately Sized/Engineer
on June 21, 2018
Posted by: Jack-Of-All-Trades
from Chenango Forks, NY
Gender:Male
The door seal does not properly overlap the refrigerator opening at the top. If the door is not centered properly from top to bottom it adds to the problem. The door has no adjustments to overcome the issue, such as slotted hardware for adjustments. The issue shows with puddling of water in the front of the refrigerator bottom, caused by condensation of the air leak into the refrig due to improper seal. The seal should have been manufactured with a greater width, at least another 1/4 to 3/8th inch and then this top corner gap could have been prevented. There is more than enough seal width at the bottom.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Loved it but not now!
on October 3, 2018
Posted by: Tammy331
from West Seneca, NY
Gender:Female
The freezer has been forming ice on the bottom. I did not notice and it leaked onto my kitchen floor. I have interlocking laminate so basically the floor under my refrigerator is raised now. As I read the review of other people they seem to have the same problem why has Whirlpool not addressed the issue. This refrigerator
receive great reviews from Customer Reviews that why I bought it but now I just don't think it was worth the money.
receive great reviews from Customer Reviews that why I bought it but now I just don't think it was worth the money.
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Social Care, October 4, 2018
Tammy331 :
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, Review # phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Sincerely,
Shawn
Whirlpool® Social Care
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, Review # phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
We look forward to your reply.
Sincerely,
Shawn
Whirlpool® Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice issues
on November 17, 2018
Posted by: Harold. Eugene
from Agnes ne
Gender:Male
I bought new like 5 yrs ago, had not frozen ice cubes, replaced ice maker still doesn't freeze ice cubes solid please help???
Besides that no problems
Besides that no problems
Written by a customer while visiting whirlpool.com
Customer Rating
5
Has been a nice fridge. Need help w ice maker
on April 11, 2019
Posted by: rockosocko
Gender:Male
It's been a real trooper. Had it for at least 5 years now.
Which model replacement ice maker does it take?
Anyone know?
I can't find a cross-reference anywhere.
Which model replacement ice maker does it take?
Anyone know?
I can't find a cross-reference anywhere.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Ice forms at bottom of freezer
on August 21, 2019
Posted by: bobshur
from Aurora, OR
Gender:Male
First noticed a puddle on the floor a year ago. Later found ice forming at the bottom of the freezer, so maybe that ice melting is the source of the puddles. Came back after vacation recently to find that I couldn't open the freezer door because of so much ice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy grangn, social care, August 22, 2019
HI bobshur , we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
10 years going strong
on April 1, 2020
Posted by: Lauralip68
from California
I bought this about 10 years ago when I bought my house. I love the features, the size. I have had no issues with it at all.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Refrigerator- Door Handle??
on May 2, 2021
Posted by: Angela
from Scottsdale, AZ
We’ve had this refrigerator since 2015 without any issues. Very happy with our purchase. However, the door handle is coming loose and we can’t figure out how to tighten it. Any suggestions short of paying for a repairman?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com