Customer reviews from whirlpool.com
Whirlpool - 21.9 Cu. Ft. Frost-Free Bottom-Mount Refrigerator - Black
Average customer rating
4.5 out of 5
4.5
(1,545 Reviews)
Open Ratings Snapshot
Rating breakdown 1,545 reviews
5 Stars
1,033
4 Stars
382
3 Stars
66
2 Stars
26
1 Star
38
93%of customers recommend this product. 
(
1,413 out of 1,515
)
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Customer Reviews for Whirlpool - 21.9 Cu. Ft. Frost-Free Bottom-Mount Refrigerator - Black
Customer Rating
4 out of 5
4
Like the style, generally satisified but doors hard to open
on July 18, 2013
Posted by: kaysan5040
from Undisclosed
Veggie and Fruit Bins are small, and would have preferred one more shelf option. Freezer dividers are not flexible so hard to make the space work to my needs, freezer door and shelves make noise opening and closing and hard to use. The top door has such strong sunction that it takes two hands to open it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Nice Design
on April 30, 2014
Posted by: ConnieFl
from Florida, United States
I bought this in October for my new home. Enjoy the design feature of the freezer on the bottom and refrigerator on top. I took off two stars because sometimes the freezer drawer is left open and it does not have any type of auto door shut feature. Nearly defrosted items in freezer twice. User has to be careful to push drawer shut firmly.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
This product has AWESOME features!!
on July 21, 2013
Posted by: LouLou35
from Undisclosed
We LOVE our new appliance. It has made it easy for me to get things in and out of the freezer, for the short person I am. I love how everything can be organized better for my lifestyle. When we go to purchase another appliance we will DEFFINTLY be purchasing another Whirlpool product. A HUGE THANK YOU for making my lifestyle needs better!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Convenient access to refrigerated products.
on March 27, 2014
Posted by: Ken0649
from Oak Ridge, Tn
Everything is convenient. Ice maker is easy to access, in door dispenser was not necessary and was just one more feature to potentially break.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
This model was one of the few that fitted our kitchen space.
on December 19, 2013
Posted by: deckhandinKS
from Wichita, KS
This model was one of the few that fitted our kitchen space. It is functional but needed two additional shelves to use the door space efficiently. The aftermarket shelves were expensive and lightweight, missing trim that was on the originals. The vegetable drawers (original) are flimsy and do not sit properly in their rails. I was able to replace two of the high shelves with slide-out shelves from my previous fridge which improved access. The icemaker is quiet and efficient but takes up a lot of space in the freezer drawer. I do not need so much ice unless I am entertaining; the rest of the time I would like to have a smaller ice tray to switch with the standard one.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
I like it very much except for one thing.
on September 15, 2013
Posted by: RockinR
from Undisclosed
Moving it out away from the wall was not easily done by myself and I don't have anyone here to help.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Configuration is everything
on January 9, 2014
Posted by: RoE01
from Sedalia, CO
The bottom freezer is the ideal configuration for seniors since we are into the frig section far more often than the freezer. This unit seems very wide open so that even though it is somewhat smaller than our last frig it is much easier to load and see everything on the shelves and get to the contents.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
I find it hard to keep the stainless clean
on December 22, 2014
Posted by: tinaculp
from Hackettstown, NJ, United States
I like the size, it's perfect. The look is stylish. Very nice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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