Customer reviews from hp.com
HP - Officejet 4500 Wireless All-in-One Printer
Average customer rating
3.6
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
80
4 Stars
65
3 Stars
29
2 Stars
21
1 Star
35
70%of customers recommend this product.
(
161 out of
230)
Customer Reviews for HP - Officejet 4500 Wireless All-in-One Printer
Customer Rating
1
frustrating printer!
on October 2, 2012
Posted by: supergranny 64
Gender:Female
Ive had a HP 3 in one for years. Decided to change for a new model as the ink was becoming obsolete. New machine? Really - not good. ! It seems to have a mind of it's own - I sometimes need to turn it off and restart to get it to do ANYTHING at all . Its an ink glutton too! Not to be recommended at all. I'd put it in the bin if I could afford to buy something else!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
excellent value at the price
on October 2, 2012
Posted by: spiderman
Gender:Male
Well pleased with the 4500 all-in-one printer.
Had a few setting up queries which were sorted out by your very helpful support staff. We run three computers off this printer (domestic household) and the system runs very smoothly.
Even my wife can cope with this printer! The replacement ink cartridges are reasonably priced which is important to me. I strongly recommend this unit to you.
Had a few setting up queries which were sorted out by your very helpful support staff. We run three computers off this printer (domestic household) and the system runs very smoothly.
Even my wife can cope with this printer! The replacement ink cartridges are reasonably priced which is important to me. I strongly recommend this unit to you.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
disc?
on October 2, 2012
Posted by: bob
Gender:Male
The product seems fine but had to ask for out side help to set it up on account the disc that came with this did not work??
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great value product
on October 2, 2012
Posted by: trampus
Gender:Male
I purchased te printer on impulse at Tesco. My Cannon has served me well but the colour printing was not now giving me what I wanted. The HP, so far, has been great! The print quality is excellent, the set-up was easy and the wi-fi works very well. I would certainly recommend it to others.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Very Frustrating!!
on October 9, 2012
Posted by: BJM1979
Gender:Male
I bought this product for a start up business as I needed a printer / multi page scanner and opted for a HP product as I have always felt that HP produce superior products to their rivals. I have had nothing but trouble with the printer, from being told that the supplied cartirdges were not genuine HP products which caused the product to constantly crash, the wireless connection does not work and the scanner only works when it would appear when it wants too! I have to constantly shut down and reboot my laptop and the printer in order to get it to work.
On the positive side when the product works the quality is good but the negatives far outweigh the positives, I would not recomend this unless HP can resolve these issues!
On the positive side when the product works the quality is good but the negatives far outweigh the positives, I would not recomend this unless HP can resolve these issues!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
Poor Quality
on October 9, 2012
Posted by: Loney
It worked for 3 months, paper constantly jamming, making loud scrunching noises. Tried reinstalling printer to computer to no avail. Bought it from a shop that was closing down, tried to get advice from HPon what do to be told they only deal with commercial business'!
Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Just what I needed
on October 14, 2012
Posted by: Joo
Gender:Female
Easy to set up and use. Neat and tidy machine.
On screen instructions easy to follow.
Fairly quiet when printing.
On screen instructions easy to follow.
Fairly quiet when printing.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Bad Menus Bad Service
on October 16, 2012
Posted by: Fluffoo
Gender:Male
When purchasing a HP product in another country you suddenly discover the immediate language barrier problems. It took me hours to try to configure mine in particular the menu referring to the fax connection. The menu was written in gobbled gook and it was almost impossible to find which country I really was in from the drop down list. I had to do this by counting down the countries and language list from my lap top by number until I reached the country I needed and then recounting on the HP menu. It really does need to be simplified for all users. Furthermore there was no after service contact from customer support and only reference to those having suffered the same demise as myself. Fortunately when the nightmare of set up was over I discovered a great product , but none the less it should never have installed in an unknown language to me and offered me clearly the opportunity to decide that English is my preference from the very start.
Look forward to seeing other comments on this problem and whether HP will resolve it in the near future.
Look forward to seeing other comments on this problem and whether HP will resolve it in the near future.
I would recommend this to a friend!
Written by a customer while visiting hp.com