Customer reviews from lg.com
LG - 4.2 Cu. Ft. 14-Cycle Ultra Capacity Washer - White
Average customer rating
4.7
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
36
4 Stars
6
3 Stars
3
2 Stars
0
1 Star
1
91%of customers recommend this product.
(
41 out of
45)
Customer Reviews for LG - 4.2 Cu. Ft. 14-Cycle Ultra Capacity Washer - White
Customer Rating
1
unit is a problem chile
on June 28, 2017
Posted by: Ka10chief
from Chesapeake, VA, United States
[This review was collected as part of a promotion.] Purchased this unit after the previous one was not repairable. in 7 years, the drum water pump failed, the gasket failed 3 times, the door switch failed and finally the drum bearings failed. the effort to repair was not worth the time.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Why I Love This Washer
on November 3, 2019
Posted by: donovanontheloose
from Pendleton, IN
[This review was collected as part of a promotion.] This washer is awesome! I've had it since 2010, and I was 2 when we got it. Since then, the washer works great! The washer works perfectly with my Tide, Downy, and Bounce laundry detergent! It also works great with the allergiene wash! Whenever I wash the washing machine with cleaner, it works perfectly! It works great with Borax! Please buy this product!
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality, camera
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Missing 1 important piece
on December 7, 2020
Posted by: 59David
from Pittsburgh, PA
[This review was collected as part of a promotion.] I bought this a month ago. As far as washing goes, It is fine. what we expected.
now the problem. It's missing/doesn't have a light for the drum. The Pedestal washer is Great for small loads. If it wasn't for the light it would be 4-5 stars
now the problem. It's missing/doesn't have a light for the drum. The Pedestal washer is Great for small loads. If it wasn't for the light it would be 4-5 stars
Pros: ease of use, Performance
No, I would not recommend this to a friend.
Quality
5
Features
3
Value
4
Response from lg.comBy ^DLI, LGE Social Media, December 8, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: BMA9
from Apex, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this machine 10.5 years ago and the motor died last week having just exited its 10-year motor warranty :(
Still, I replaced the machine with an updated version of the same thing since it was rock-solid for those 10.5 years.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: DJ185
from Nashville, Tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Outside a couple repairs it has been great. Does very well on oversized loads.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jenkirk1
from McAllen, Tx
Verified Purchase:Yes
Easy and fast service! Technician was knowledgable and friendly!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com