Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
5
Great Product!
on March 15, 2015
Posted by: RoseyTaxGirl
It just took around 2 hours to do our joint filing, including way more deductions than the standard deduction. Thanks for making tax filing so easy!
What's great about it: Easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
review
on March 15, 2015
Posted by: DOUGeefresh
difficult to find how to open return
What's great about it: easy
What's not so great: web site confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Tax Season
on March 15, 2015
Posted by: SunnyMac
I have used Turbo Tax for the past 9 years. I felt that this year, it was easier to complete my taxes. The product stepped me through each form and pre-filled information where applicable. I was able to speed through my taxes and felt confident that all my information was accurately compiled. I found it easy to obtain answers to any questions or concerns that I had. Turbo Tax, you are wonderful
What's great about it: Using Turbo Tax this year, made it super easy to complete and file my taxes.
What's not so great: No cons
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Bruce 2014 Turbo Tax Review - 1st Return
on March 15, 2015
Posted by: BruceMan
Entering 1098T information for schools which have Box 7 checked and co-mingle amounts for other tax years which precede or follow can be a little tricky and perhaps more than it needs to be. Don't like having to click on what appears to be a link line to open up an additional 2 line b text box and don't like having to re-answer questions about which boxes were checked on the 1098T when entering the scholarship information. The wording of how it asks for the amount to revise box 5 amount by versus wording for box 2 line b where it asks for the correct amount instead of how much it should be revised by. I would recommend that the questions be worded in a more consistent manner but now that a precedent has been made on how this is entered then perhaps it's better to leave that process alone as it currently stands. to maintain consistency from year to year.
Wish that there was a way to reorder the additional information pages at the back of each return and have capability to avoid splitting it across 2 pages by being able to designate a page break via a selectable check box on any Additional Information pop-up window. Might like being able to dynamically enter in some page breaks where needed to avoid printing part of the additional details of a given item on one page to be continued on the next page which makes it harder to understand when not on same page.
I can remember having timing issues for the reversal of a 1098T timing difference initiated during the previous tax return year when preparing a return a few years back for the following tax year which caused an error during its Review Process because the swing back of a timing difference was initiated from the 1098T for that same school from the previous tax year. I finally found a recommendation online to circumvent this issue by entering in a 2nd 1098T for that same school and student to allow the swing back of the timing difference to be properly included in the tax return without continuing to cause a Review error. Frankly, the schools ought to be required to upgrade their 1098T reporting systems to issue their 1098Ts accurately without having to check box 7 instead of forcing each of its students or student parents to massage the numbers that the school provides to them when preparing each of their respective tax returns. .
What's great about it: Same as what I like about using it during previous years
What's not so great: Entering 1098T information too tricky for schools that co-mingle amounts from other years into boxes 2 and 5.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This year's software wasn't that great
on March 15, 2015
Posted by: bishwend
I have used Turbo Tax for years (so many I can't remember). I never have any problems, but this year I ran into problems with the numbers not feeding other forms correctly (bugs). I had to go back and manually correct items on my tax forms before I could submit them. Not sure why it happened this year as in the past I have never had any problems.
What's great about it: Usual questions
What's not so great: Lots of problems this year with the software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Repeat user
on March 15, 2015
Posted by: Janeybee
I have been using Turbo Tax for several years, I had to buy a new computer this year to do the taxes as it was not compatible with the version on my old Mac laptop. I had heard concerns about not having all the needed forms, but they all loaded automatically after installation. The program walked me through the process of getting the credit for my college student child easily.
What's great about it: Familiar format, worked flawlessly this year.
What's not so great: Would like directions in the program for mailing state return...what do I need to print?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as robust as past years
on March 15, 2015
Posted by: barry45373
Got an error message when trying to e-file Fed saying that I wasn't connected to internet. Also got an error message for having $0.00 for child care (box 10 of W-2). You would think that with the strength of the people that they have coding this program that these wouldn't occur. State form says what we owe for the state but you have to look at the printout to see what is owed for the School District. Annoying but I will be back next year because it is still better than others that I have seen.
What's great about it: Guidance was good
What's not so great: Error messages when there were no errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 15, 2015
Posted by: Dillardian
I have used Turbo Tax Deluxe for many years to do my taxes and my family members. I never had any problems until this year. My State tax was missing. I didn't get the change that added VA State until after I filed mine via paper copy. Why are you messing with a good thing? Haven't you heard, "If it ain't broke, don't fix it."
I will check it out a little better before I purchase it next year.
Written by a customer while visiting turbotax.intuit.com