Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
2
ok but...
on February 2, 2015
Posted by: Frustrated1987
OK product but I was very disappointed in the amount of time i have had to spend on purchasing my state e-file. First of all it would not allow me to charge my credit card to pay for state e-file. Then when I called they message said they were busy so the took my information but never called back. Then when I got frustrated enough to have them pull from my refund they wanted to charge an additional 34.99 for the "extra work." Ridiculous. In the past this product has run much smoother. Very disappointed in the 2014 updates. Hopefully you can fix it for 2015.
What's great about it: easy to enter
What's not so great: credit card payment error when filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Complicated My Life
on February 4, 2015
Posted by: Anonymous
TT worked fine until I e-filed. It went ahead and populated a field with the previous years pin, which started a long series of events. The reason I use TT is so I can e-file. I cannot e-file this year. The error was ultimately my mistake, BUT this is designed to be user friendly. As a general rule, you should not auto populate fields with erroneous information. If the field was left blank the proper information would have been inserted. I am now filing by mail and will likely have to convince the IRS I am who I say I am.
What's great about it: Walk through is still pretty straight forward
What's not so great: E-file System has Serious Bugs
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
buggy software
on February 5, 2015
Posted by: deidrich
On the state return portion of the software one page came up with an error saying it couldn't connect to the internet. Didn't seem to be any reason why an internet connection would have been required for that page. Then the software wouldn't allow me to e-file the state form because it wanted the new property tax form that hadn't been released yet and isn't submitted with the state tax at this time anyway. After deleting the form from the list and continuing, the software wouldn't connect to allow purchase of the state submittal. Although I haven't had such problems in the past, this years tax software is a real embarrassment for Turbo Tax.
What's great about it: Federal return processed without any problems
What's not so great: State return wasted lots of my time due to software bugs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
WILL NOT BE BUYING TURBO TAX AGAIN!!!
on February 5, 2015
Posted by: dont885
for the second year in a row I have bought a turbo tax cd that says federal efile free and 1 free state efile. And just like last year it will not let me efile my state for free!!! two years in a row !!! I will not!!! Ill repeat it one more time. I WILL NOT BUY TURBO TAX AGAIN!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Deduction and Homeowners Deluxe
on February 8, 2015
Posted by: RickRyanJrGA
Worse than ever - expecially at the end for filing
What's great about it: none
What's not so great: no schedule C
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Bad Info on 1099R
on February 11, 2015
Posted by: tom1100
I just about filed my return shown a return of everything I paid-in. You had no way to handle a 1099R CSR that showed "UNKNOWN" in Box 2. If I had filed I know it would have been kicked out and I would have been in trouble. Trouble I do not need.
What's great about it: Not much
What's not so great: My 1099R from CSR Showed "UNKNOWN" in Box 2 You said I got everything back. WRONG!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks!
on February 15, 2015
Posted by: ShadoeRayne
easy to follow and use, liked being able to see full forms and worksheets
What's great about it: ease of use, easy to follow, & could see full forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Program
on February 19, 2015
Posted by: turncoat3
been using Turbo Tax for many years and yet to have a problem.
What's great about it: ery easy to do your taxes
What's not so great: none
Written by a customer while visiting turbotax.intuit.com