Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
5
Terrific Experience
on February 28, 2015
Posted by: Nuri
Have been using Turbo for three years. Love it, love it.....
Have been telling my family and friends to switch from
the places they take their taxes, they charge way too much.
Have been telling my family and friends to switch from
the places they take their taxes, they charge way too much.
What's great about it: Loved the ease and speed to work with the program
What's not so great: I don't have any Cons!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on February 28, 2015
Posted by: TEJCPapa
I have used Turbo Tax now for over 10 years and it has never failed me. It is easy to walk your way through it and is easy to understand
What's great about it: It is very easy to use
What's not so great: None that I know of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 1, 2015
Posted by: heartwife
have used turbo tax for 13 years and have had the best experience ever with situations that are unfamiliar to us.
they made them painless and simple
they made them painless and simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
No Override Options & unnecessary questions.
on March 1, 2015
Posted by: Braddy
You did not have a clear option to override which tax form you wanted to use. Turbo Tax automatically had me using Form 1040 EZ, but for various reasons I wanted to use Form 1040. You should have a CLEAR way to choose which Tax Form you want to use if you decide you want to use a different form.
Also many questions regarding pension payments for Federal Government Civil Service Form CSA 1099R are not applicable so it's confusing and a waste of time to ask these questions during the interview for this situation. It is CLEAR that pension payments for Retired Federal Govt Civil Service employees have nothing to do with Required Min Distribution (RMD) or ROTH IRA's. The Federal Govt pension payments are NOT being distributed because they are RMD. These payments are pension distributions that are paid out to the retired employee. For customers using Turbo Tax that receive pension payments reported on Form CSA 1099R they should NOT have to go through and answer these questions that are NOT applicable to their situation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
was a great experience fast and very user friendly
on March 1, 2015
Posted by: jjratlady
Long time user will continue to be one. Makes taxes a breeze.
High five
High five
What's great about it: easy
What's not so great: internet issues slowed it down
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice upgrades for highlighting the sections
on March 1, 2015
Posted by: Numbersgal10
Have used TurboTax for quite a few years. I am delighted to see highlighting of sections you are filling out (Income sections). Couldn't utilize the import from ADP (a major payroll service provider); however, the manual input is easily filled out. I still consider this more user friendly than any other tax return software on the market.
What's great about it: User friendly & good explanations
What's not so great: Takes forever to load updates
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
DId not work well for State Taxes
on March 1, 2015
Posted by: aaee2211
I was NOT pleased that the software bypassed some CA specific information and items. After finishing the Federal forms, it immediately did a "State Check" without allowing me to edit, modify, or tailor any State tax situations. It did it TWICE, before I manually clicked on the "State Taxes" button, and it allowed for covering other situations and payments.
Turns out, this there was one minor change I needed to make this year, but I am EXPECTING a major issue next year. They better figure this out!
Turns out, this there was one minor change I needed to make this year, but I am EXPECTING a major issue next year. They better figure this out!
What's great about it: Quick, comprehensive
What's not so great: Did bit allow for normal State taxes item-by-item checking
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax
on March 1, 2015
Posted by: 1bikerchick
because I didn't have a lot to put on schedule - c ( less than $100 this year) I didn't pitch too much of a fit.. but was annoying. I received an email saying that it was available, but couldn't do it in turbotax, hopefully it will be fixed by next year... liked the original one.. "Deluxe"
What's great about it: easy as usual
What's not so great: would not download (for free as promised) Schedule C
Written by a customer while visiting turbotax.intuit.com