Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
5
Maximized my refund
on February 28, 2015
Posted by: joepaloka
Overall it pretty much easy to work with and gives you all the options to maximize your refund. I did pay state tax though, but then its okay.
I also intruduce Turbotax to my friend and they found it easy to use also.
I did recieved a letter of apology with the statement to give me a $25.00 back if I use Turbotax this year, but then its only in the e-mail.
What's great about it: Easy to work with.
What's not so great: Have problem in changing data on the dependent, if you select them as your dependent or not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Locked in a Loop
on February 28, 2015
Posted by: HemiDeSoto
I got to the end, made a copy, filed and then got locked in a loop. I couldn't find it in my index, so don't know what is its status. Also my daughter did her return last year, yet it doesn't show in my index to bring it in for 2014. Did she do something too soon or what happened?
What's great about it: It asks good questions
What's not so great: Locked in a loop and couldn't continue
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax: Gets Taxes Done Easily and Accurately
on February 28, 2015
Posted by: Ioway54
Been using Turbo Tax for over 10 years, in different states, with employment changes, house purchases, own a business, etc. Every year it makes it easy to correctly file taxes. Have never been audited. Will always use Turbo Tax even when our situation becomes very simple. E-file works great and is free.
What's great about it: Questions guide each step and ask about changes. If used TT last year it imports data.
What's not so great: Interface changes year to year but so do tax laws
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review
on February 28, 2015
Posted by: FreddieII
been using it for years - always works. This year there was a glitch when trying to pay with cc and I had to call in - other than that it's great.
What's great about it: easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 28, 2015
Posted by: squeaky101
great, easy but wish there was someone to talk to online when i had a question. Hard to find answers to my questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Deluxe limit and Its Deductable Problem
on February 28, 2015
Posted by: Last49fromme
Early issues with the reduction of the functionality of the desktop deluxe version, news stories on filing for state being turned off, and then I had an issue with Its Deductable information not importing. Searching through help to see if it was an actual issue and having to apply patches to the software to correct the problem.
Not what I'm used to from TurboTax after using it for close to 20 years.
What's great about it: Quick - finished in 4 hours
What's not so great: Its Deductable Import problem and "Deluxe" limitations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy Tax Returny
on February 28, 2015
Posted by: DaiColey
Turbo Tax makes the somewhat daunting thought of personal tax preparation a simple and straight-forward task so I've used this method for a good number of years now and it always works out well for me.
What's great about it: Easy straight-forward guide through one-on-one questions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but could be better
on February 28, 2015
Posted by: TheFitz
Having to pay double to the price to add a second state is unreasonable. A modest fee of $10 or so would be far more appropriate.
What's great about it: Ease of use
What's not so great: Extra cost to add a second state and to file state returned electronically.
Written by a customer while visiting turbotax.intuit.com