Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
3
OK, install/update issues
on February 23, 2015
Posted by: AndyKro
This is the second year in a row where there have been technical issues, last year it was printing this year it was getting updates and state programs. I believe it was related to windows 8.1 pc's only. I was fortunate to have access to a windows 7 pc. Sent email to technical support asking for assistance, never got a answer.
Other than that the program was great.
What's great about it: Walked me through it well
What's not so great: install/updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but no cigar
on February 23, 2015
Posted by: MisterLazo
When I had a difficulty entering expenses I had very little help. I tried on-line community no response and no way to contact you to get assistance or I was unable to find the way to get assistance from you. Made experience tedious and unfriendly by reading tax documents then finally having to enter directly rather than why I bought Turbo-Tax a menu driven program.
What's great about it: quick way to do taxes
What's not so great: worked in another state and had expenses expenses, difficult with using.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy!
on February 23, 2015
Posted by: gardea75
Absolutely LOVE, LOVE, LOVE TurboTax. Wouldn't think of using anything else to file my taxes each year. SO EASY to use, and accurate!
What's great about it: Very easy to use, completely guides you through the entire process and answers questions quickly.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All's Well That Ends Well
on February 23, 2015
Posted by: MileyB
I've used TT for 20 years. Always consistently easy to use. This year was a bit of a snafu with the change in product packaging, but TT solved the problem. Never had a problem with the product.
What's great about it: Consistent year after year
What's not so great: Misjudged change in Product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not as good as it used to be
on February 23, 2015
Posted by: Aaron4567
In past years TurboTax easily connected to my bank and investment institution to load all the necessary INT and DIV information automatically. This year I had errors with both accounts. After double and triple checking my logon credentials via logging into the organizations' websites, TurboTax would not connect even with repeated attempts. I was very disappointed and annoyed. Also the wizard for DIV taxes was just plain confusing, which is rare. Overall I was disappointed in the quality of the application this year.
What's great about it: Auto loading my 2013 refund information
What's not so great: Would not connect to my bank or investment institution like 2013, and DIV taxes wizzard was confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and painless
on February 23, 2015
Posted by: Nursegirl95126
Step by step process worked best. Have used this since 2005 and beats sitting at a desk or with an accounting assistant for hours and hours.
What's great about it: Less than an hour to complete
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Future income and life changes
on February 23, 2015
Posted by: JAR66
Consider inquiring about possible changes in next year's income, instead of assuming the following year's income and wages will remain the same. I am done paying quarterly taxes but the IRS and state assume that I'm still supposed to pay them.( Based on my 2014 return. )
What's great about it: does calculations
What's not so great: Does not inquire about possible changes in future income. I am no longer required to pay quarterly estimated taxes.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Where is Schedule C for Deluxe?
on February 23, 2015
Posted by: HoffmanBFC2
I was very disappointed that the Deluxe version did not cover the Schedule C for my inactive business. The cost for upgrading was not justifiable. I ended up not reporting my business - which I do not really like. The decision of Intuit with this regard was in my opinion was really bad.
What's great about it: Easy to use.
What's not so great: Missing the Schedule C
Written by a customer while visiting turbotax.intuit.com