Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
4
Always a pretty painless process
on February 22, 2015
Posted by: RochBill
This is the 10th year I've filed using Turbo Tax and I've always been impressed by how easy it is. I recommend it to anyone doing their own taxes.
What's great about it: It walks me through the whole filing process step by step with lots of help and explanations along the way
What's not so great: None that I can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 22, 2015
Posted by: Jrmartin52
TurboTax continues to be the gold standard of tax preparation. Every year your product improves and it becomes easier and easier to use. I've encouraged all our friends to quit paying for private tax preparation and to do it themselves via TurboTax!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
year after year
on February 22, 2015
Posted by: kbado
I have used Turbo Tax for over 20 years. only one year did I try another companies product but came back to Turbo Tax. Like the ease of use and secure feeling I get from using your product.
What's great about it: works great
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome (Again)
on February 22, 2015
Posted by: ACraig1
Thank You for your user-friendly approach to this complicated process. The way your program is divided up between income and deductions makes collecting MY documentation easier and less confusing. Additionally I do not have to collect (and possibly misplace) needed documents when going to a preparing service.
What's great about it: Seamless transferring/comparing past data ~ Excellent explanations for FAQs ...
What's not so great: I cannot think of any at the moment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 22, 2015
Posted by: tknia
I have used Quicken and TurboTax almost since they first came out. I love the products overall. However, with my state, it makes a big difference whether you file Married-filing jointly or Married-filing separately. TuboTax does NOT figure out which is the best option for you NOR does it give you the option to choose. TurboTax just automatically selects whatever you chose for your federal return. I had to override it manually to get the biggest refund!!
There are also errors in the product. For example, I make irregular non-cash donations to a charity throughout the year. TurboTax instructed me to use Various for the date. When I finished my return this came back as an error, telling me I couldn't do that. TurboTax does not give me the option of listing each donation separately. So, I had to pick a date, making it look like I made a 1-time donation. There were also other small errors in the program that I caught. For me, not a big tax impact. For others, it could be. You have to know what you're looking for and LOOK for errors.
You can't trust TurboTax to tell you all the tax laws that might affect you, or what your options are. This is NOT a "plug in the numbers" program.
When you have a question, you have to dig to find the answer. Good luck getting one from the forum, too.
This is the best program I know of. But if you don't know anything about taxes or you have even a slightly complicated return, best to get professional tax advise.
What's great about it: Walks you through everything in order
What's not so great: You still have to know tax law!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on February 22, 2015
Posted by: Phantom3
I have used this products for years and will use for the rest of my life.
What's great about it: Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, solid tax prep software!
on February 22, 2015
Posted by: Robin88
I've been using Turbo Tax since 1997, and Parsons Tech before that (believe you bought them in 1996). Your software is state of the art, but hasn't gone beyond a 61 year old's ability to keep with it. Thanks for making a chore very managable.
What's great about it: Ease of use, ability to get in and out of program, makes doing taxes over a period of time easier.
What's not so great: Lower costs being advertised for people who've not been with you near as long.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund madness
on February 22, 2015
Posted by: HYHSJH1
This year's version was the best yet
What's great about it: easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com