Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5 out of 5
4.5
(23,088 Reviews)
Open Ratings Snapshot
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
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Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
4 out of 5
4
17 years and counting ...or accounting!
on February 19, 2015
Posted by: MamanSylvie
Mom of 3 college students and full time science teacher, I can use my winter (!) vacation week to file my return...that's if every entity who owes me a form of some sort gets it done!
I would love it even more if it cost nothing to file whether for State or Feds...and I don't like having to use a credit card to get a lower processing fee...that's my money and I already paid for Turbo tax!
One big plus is the speed to receive a return and the fact it can go directly to my bank account!
What's great about it: Home and done by me!
What's not so great: Fairly long and needs patience!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great TurboTax
on February 19, 2015
Posted by: ghostjim75
I have been using TurboTax for years and have not had any problems with the software. The program gets me through tax time with no stress.
What's great about it: Gets all my dedjctkl s
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Continue to use
on February 19, 2015
Posted by: 7117
Been using Turbo Tax for years and I expect to continue too.
What's great about it: easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Process
on February 19, 2015
Posted by: MrMajestik
Taxes at times seems like such a daunting task and of course we are at a disadvantage because we are far from being knowledgeable in this area. TurboTax makes things so easy and they cover everything in such easy to read and understand verbiage.
What's great about it: So easy and efficient and yet so concise.
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Twins in college!
on February 19, 2015
Posted by: Ohiotwins
Twins started college and turbo tax walked me through every step to make sure we didn't miss anything!
What's great about it: Easy, easy, easy
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Poorest Turbo-Tax I've ever experienced
on February 19, 2015
Posted by: WCMoor
I've been a customer of Turbo Tax ever since PTE was acquired and made part of the Turbo Tax interface. This was the most confusing and poorest experience I have ever had with the system. There was poor communication when I initially tried to e-file my federal return. There was a complete lack of clarity with respect to my state return and e-filing of the same.
Turbo Tax should not sell the system until it is ready for use and/or should have what they do sell clearly labeled as not for actual use.
What's great about it: Much the same high points as in previous years.
What's not so great: Very uinclear completion and use of state tax forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax Review
on February 19, 2015
Posted by: JerryBenton
It took a little extra time to use as compared to last year's version. However, things went rather well after using for awhile.
What's great about it: Very easy to use.
What's not so great: Some of the recent changes were a little confusing at first.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
reliable
on February 19, 2015
Posted by: ern39
the product is accurate, reliable, respected by the IRS, the price is right
What's great about it: its been good to me for over 10 years
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
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