Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
4
Super User friendly as usual, except printing....
on February 15, 2015
Posted by: RandK123
from Michigan
Multiple attempts to print, or save a PDF, resulted in an encryted language document. Finally stumbled thru extra steps to open using Adobe reader which was a very frustrating end, to an otherwise straightforward completion, of my federal and state returns and e-filings.
What's great about it: The walk thru questions and e-file are great
What's not so great: Had problems this and last year when printing my returns,
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy!!
on February 15, 2015
Posted by: wedemeyer
from Pasadena, Md
very easy to do and gives you a piece of mind that you did it right!
What's great about it: gives you piece of mind
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes in a few hours!
on February 15, 2015
Posted by: sirfurmon
from Los Angles, CA
For the everyday guy, this program will help get your taxes done efficiently and completely. All you have to do is follow the lead of the program and you can't go wrong. For the more advanved user, it still gives the filer a lot of flexability in navigating the forms.
What's great about it: Fast, efficient, and easiest way to do taxes. Been using since 1992.
What's not so great: How do I convert older WIN 98 files to PDF in WIN 7 ?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not sold on the changes this year.
on February 15, 2015
Posted by: rspohr
from Raleigh, NC
Between the lost forms and the bugs on input screens, I am not sure I will go with TT next year...
What's not so great: Had the screen freeze with no information but was needing input to continue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Customer Call Back Center
on February 15, 2015
Posted by: Chimukwa
from Kalamazoo MI
I liked the idea of someone calling me back. It wasn't that long of a wait. Problem was corrected after I got out of program and resarted. It would not allow me to select a payment option. I was missing the property value and a two other items.
What's not so great: Prompt call back
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as 1-2-3
on February 15, 2015
Posted by: TxSmallFry
from Baytown, TX
I have used TurboTax for 8 years.
I like that it updates and auto fills information from year to year.
it gets easier and easier each year.
Just answer the questions.
I like that it updates and auto fills information from year to year.
it gets easier and easier each year.
Just answer the questions.
What's great about it: Easy to follow. just answer the questions.
What's not so great: Some questions are hard to understand, the first time you try it. But the help button helps.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So much easier than I imagined!
on February 15, 2015
Posted by: DaniMac
Ever since the easy days of 1040EZ were over, I've had my taxes prepared for me by someone else. Unfortunately, this year that was no longer an option. So, I decided to try TurboTax and I am quite thrilled with my experience. You took a painful process and made it so much easier than I imagined. Your step by step guidance and helpful pop-up info windows eased a great deal of my stress and fears. Thank you TurboTax!
What's great about it: Step by step help
What's not so great: Lots of material to cover
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 15, 2015
Posted by: dannhy
the system is easy to follow,and works well.
What's great about it: works easy and checks all issues
What's not so great: na
Pros: I moved
Written by a customer while visiting turbotax.intuit.com