Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
3
on July 26, 2015
Posted by: volpeworld
One of the worst programs to navigate, edit, change, etc.
3 out of 5 stars.
Have used TT for 20 years or more.
3 out of 5 stars.
Have used TT for 20 years or more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Terrific turbo
on July 28, 2015
Posted by: Stonebug
Very easy to follow. Good Directions.
What's great about it: Ease of use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and easy again
on August 3, 2015
Posted by: late67
Very helpful and easy to use.
What's great about it: Quick and easy again
What's not so great: handling of capital gains -
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
MN State Property Tax Refund
on August 18, 2015
Posted by: JohnFerman
There should be a way to go to a form, save it, print it. Turbo makes all that impossible.
What's great about it: None deserved
What's not so great: Can't access or print prop tax refund return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Complaint
on August 19, 2015
Posted by: Eddie51957
I have used Turbo Tax for 15 years. This is the first year that I have completely lost confidence in Turbo Tax because of my inability to proceed through what has been in the past logical steps. I have no idea whether it is working or not. I am completely frustrated and absolutely refuse to pay for this frustration in the future.
I Completed my forms and it would not let SUBMIT them!!!!!
I Completed my forms and it would not let SUBMIT them!!!!!
What's great about it: Inserted Data from previous year.
What's not so great: All screwed up!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Itsy Bitsy Teeny Weeny
on September 11, 2015
Posted by: Peerless
Print size on main screens could be made larger or smaller but on pop-up screens the print was so small that it was difficult to read and it could not be made larger.
I suspect this is something your programmers could fix.
What's great about it: Good explanations
What's not so great: Tiny print on small pop-up screens.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need ability to delete funds in the forms
on September 27, 2015
Posted by: ebmcmk
I needed to delete a form. There was no ability to do so on the form's page. There was no on-point information in the search section of FAQs in Turbotax that I could find. I tried deleting the amounts entered and it wouldn't accept the new info. I had to go online and search for the information on this topic. More painful process than it needed to be. Please add the ability to delete a form if not needed
What's great about it: Easy to follow instructions
What's not so great: Need in-screen/in-form ability to delete a form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always Right!!!
on October 3, 2015
Posted by: Koni1961
I have used Turbo Tax for many years and plan to do so in
the future. Before Turbo Tax I filed my own taxes but the State
has become more and more complicated. I don't think I could do it without Turbo Tax. I like E-filing and I have never had a problem using Turbo Tax.
the future. Before Turbo Tax I filed my own taxes but the State
has become more and more complicated. I don't think I could do it without Turbo Tax. I like E-filing and I have never had a problem using Turbo Tax.
What's great about it: Easy to use and always right.
What's not so great: Sometimes it is hard to maneuver from one point to another.
Written by a customer while visiting turbotax.intuit.com