Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
5
Best financial tax software on the market!!
on February 1, 2015
Posted by: ChaDkr
Program was very easy to install. All features were explained very well! Thank you so much!
What's great about it: Easy to comprehend with excellent walk-thru of all options!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Pezzy
on February 1, 2015
Posted by: MSM23
I have used Turbo Tax for about as long as Intuit have been around. It is very easy to use. Transfer of information from the previous year make filing quicker. It deductible is very helpful. Free e-file helps save money.
What's great about it: Very easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast
on February 1, 2015
Posted by: Bamaca
I like the easiness of the software. It's very user-friendly and I don't feel like I need to be a CPA to answer the questions. Turbo Tax makes it so easy by providing detailed and easy to understand sentences. I like the import information from the previous year. It helps not to start from scratch and it saves time too. I love Turbo Tax! We've been using it since 2012 with no issues.
What's great about it: I liked the fact that you take my information from the previous year and import it into the current one.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Refund Good, Experience, Annoying
on February 1, 2015
Posted by: Crystina
The good: The program checked for all possible deductions and credits that I could use. Entering the information was fairly easy. Nice to have it calculate everything automatically, but I can do that too.
The bad: One, I found an issue on my printed copy where it had added an extra individual in the health care section. In doing the federal taxes, I made a typo on my social security number. I fixed that, but for some reason it created two people with my name and the wrong and correct social security numbers for health care information. The error checking did not find this error - luckily I reviewed every page!
And the worse: It took over 2 hours to get past random technical issues the program had. When I installed the CD it prompted me to install updates. I did so and it would not load the final update. After three times, I decided to try and do the taxes anyhow since it said the forms were all updated. I got to the part where you enter info on vehicle registration, and the program crashed repeatedly and would not allow me to go to the next page. I tried to download the updates from the website, it crashed again. I finally restarted my computer, cleared the history, and reinstalled the program (for the 5th time or so!) and it actually worked. I like doing it at home, but this nearly killed my taste for doing it myself...
What's great about it: Easy to check for deductions
What's not so great: Program crashed repeatedly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good as usual
on February 1, 2015
Posted by: coffe6
it seems the fees have got a little higher than last year.
What's great about it: like the check points to check for errors
What's not so great: the selling of audit products
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great refund
on February 1, 2015
Posted by: zia23
it is so easy to do taxes with turbo tax. it saves me alot of money. thanks again.
What's great about it: it was fast , accurate.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth Sailing
on February 1, 2015
Posted by: fosterpm
Thank You Turbo Tax - I appreciate the fact that I can do this at home on my time and do not need to see a professional.
What's great about it: Ease of Use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on February 1, 2015
Posted by: lulu290
I have enjoyed using Turbo Tax for years. I recommend it anyone that wants to do their own taxes. It will take you step by step and get you the return you deserve.
What's great about it: Used Turbo Tax for years, always delivers.
Written by a customer while visiting turbotax.intuit.com