Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
5
Teacher Nailed it
on January 28, 2015
Posted by: Leciejewskis
Easy to use and I finish with confidence, especially after using Turbo tax over the past 10 years.
What's great about it: After using Turbo tax in the past, I am fortunate to be able to have most things imported directly.
What's not so great: So easy to work with, that I over think if I have filed correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple. Friendly. Painless
on January 28, 2015
Posted by: dfix
I've used TurboTax for the past 3 years and can't see using anyone or anything else! It is so simple and elegant to use and it runs you through every possible scenario to make sure you're getting all of the deductions you possibly can. It can be done anywhere you have a laptop and access to your financial forms, and I feel confident that I am getting the largest refund I can.
What's great about it: TurboTax walks you through every possible deduction and scenario, and offers easy to understand explanations .
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product as Always
on January 28, 2015
Posted by: TommyCA
The section of the review that asks for the kind of health insurance you have (to prove you have complied with the law) should include a category: Health Insurance from retirement plan program. As I am a retired federal employee and receive a pension from Civil Service, and obtain health insurance via that access to the federal plans; however I am not a current employee. So checking from your employer does not seem appropriate so I checked via government programs as it is a federal retirement and also Medicare is being received by my wife.
What's great about it: Excellent product and walks you through
What's not so great: Health Insurance proof inclear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Refund plus Payment Issue
on January 28, 2015
Posted by: MikeJ1234
The only thing I found that could be more helpful is additional info for those having to make a payment (state) while also getting a refund (fed.). I was not sure if I needed to transmit my returns via Turbotax first then make the state payment online or vice versa. Or did it even matter?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Federal Filing
on January 28, 2015
Posted by: Rodney258
I followed all your instructions on filing the federal tax. Could not get filing accepted. Had to mail.
Still like the product
Still like the product
What's not so great: Could not file federal Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked Great as always
on January 28, 2015
Posted by: Ky68
I have used Turbo tax for several years and have no desire to choose any other software. I did recently receive a letter tax bill from the State of Ky saying I owed them approx. $300 from my 2012 return. It seems that when turbo tax questions about health insurance premiums paid, they should have specified after tax . I thought that I may have read the question wrong, however on this years version it does not specify this either. Would be better to specify this as most of the population has health insurance through their employer and I just took the premiums that had been paid by me through payroll deductions and never questioned whether they were deducted pre tax or after tax. Will probably get another bill for 2013 returns as I entered this info. last year as well. At least I did not enter any for this year.
What's great about it: Step by step
What's not so great: Failure to load previous yrs return, Health insurance premiums
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problems with how to get your refund
on January 28, 2015
Posted by: Becky3632
Under questions/answers on how to get my refund it refers to an option to select a prepaid VISA. Yet when I selected efile option, the only selections were direct deposit or paper check. No selection option for prepaid VISA or how to apply for one. This needs clarification or correction.
What's great about it: Easy to use
What's not so great: Too many questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
123 easy
on January 28, 2015
Posted by: moosemeat60
many of us had a problem, but with Miss Jean's assistance I was able to over come. thanks Miss Jean and the whole turbo tax team.
What's great about it: 123 easy
What's not so great: any problems were addressed by miss jean
Written by a customer while visiting turbotax.intuit.com