Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
5
EXCEPTIONAL SOFTWARE
on April 15, 2015
Posted by: TBIRD61
EASE OF USE ENABLED ME TO BE COMFORTABLE IN USING THE SOFTWARE
What's great about it: USER FRIENDLY, CUSTOMER FOCUSED
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2015
Posted by: 3Roger4
I have always liked using Turbo-Tax, lost track of how many years now. I would recommend it to anyone.
What's great about it: I like that I can work at my own pace, and stop and start.
What's not so great: I did not have any problems until I saw what I owed to the government.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfiled Customer
on April 15, 2015
Posted by: GaryRudi
This year's 2014 software covers your federal and state returns smoothly! I was able to connect to customer service quickly for assistance in e-filing my state return. Your customer service person did a great job of walking me through the process for e-filing my returns.
Coming up with a distinctive "nick name" to send this review is difficult. It would not accept my first three attempts.
What's great about it: Easier and faster to use.
What's not so great: Difficulty e-filing state return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used for Years but stop deleting options
on April 15, 2015
Posted by: TBrig64
Been using TurboTax Deluxe for years and been very happy but do hope Intuit learned a lesson this season with the outcry over option deletions from the Deluxe version. Leave it alone please!!!!
What's great about it: Love TurboTax for years
What's not so great: Stop deleting longstanding options from Deluxe version
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its NOT hard
on April 15, 2015
Posted by: KCHGA
This customer did not provide a text review.
What's great about it: Easy to understand, just answer the questions! Provides 'more information' when you want it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2015
Posted by: JLCT
Turbo tax is easy to use. Your personal info is entered from the prior year return. The questionnaire format is easy to use; and areas covered are comprehensive. Very definitely recommend to others!
JC
What's great about it: Easy to use; questionnaire format
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Don't require Intuit credentials to encrypt
on April 15, 2015
Posted by: iAllowWisdom
I have been a satisfied TurboTax user for over 10 years.
I prefer to encrypt my tax return data when I save it on local storage but it seems the 2014 edition requires an Intuit account to do that.
I understand this would be needed for "the cloud" but I don't think one should need to create an Intuit account just to password protect a local file.
What's great about it: As expected, a solid product
What's not so great: Requires Intuit account to encrypt local copy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on April 15, 2015
Posted by: JoolzW
I literally started my taxes at approximately 10:00 p.m. on 4/14/15, and with some breaks for sleeping and working, was done about 12:30 p.m. 4/15/15. Took about 7-8 hours total. Hardest part was getting tax file copy off old computer. Recommend save on computer AND flash drive so easier to obtain if have different computer next tax year.
What's great about it: More detailed steps this year helped go faster and was pretty easy.
What's not so great: Seemed more difficult to get into the valuation part for charitable donations of goods than in years past.
Written by a customer while visiting turbotax.intuit.com