Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
2
Hated this years Turbo Tax
on April 14, 2015
Posted by: LaurieSM
It seems this year's TT was much harder to use.
There was no "help on this page" button.
I don't want a community answer I want a TT answer.
The back button took me to various places, frequently not back to the last page.
One aspect of TT I've always been annoyed at is still on this year and that is when you are going through questions and hit the "done" button, it doesn't go to the end of the question list, but back to the top. True it's only a scroll down, but it bugs me every time.
There was no "help on this page" button.
I don't want a community answer I want a TT answer.
The back button took me to various places, frequently not back to the last page.
One aspect of TT I've always been annoyed at is still on this year and that is when you are going through questions and hit the "done" button, it doesn't go to the end of the question list, but back to the top. True it's only a scroll down, but it bugs me every time.
What's great about it: I've used it for years, so I was familiar with it
What's not so great: Poor helps, bounced around
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax loosing its turbo
on April 14, 2015
Posted by: BCS1
You also took the stock income off the deluxe version but didn't seem to lower the price and waited until the last minute to inform the public. Stay transparent. I also hope the health insurance section becomes more clear.
What's great about it: used for years like the layout, don't change that, the tabs are the same and repeat users can navigate well
What's not so great: this years health insurance was difficult and I'm not sure I could answer correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Software Review
on April 14, 2015
Posted by: Reviewer12341
This customer did not provide a text review.
What's great about it: Easy to use
What's not so great: Not so easy to go back to any completed areas or forms.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Every year - no problem!
on April 14, 2015
Posted by: LauraL16
I used to use an accountant and about 5 years ago I switched to Turbo Tax and have never had a problem. The amount of time it took me to compile all the papers for my accountant was about the same amt. of time it takes me to do my own taxes with Turbo Tax. The money savings is incredible compared to my accountant. Love this tool - will continue to use for years to come!
What's great about it: Quick, easy, thorough.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always easy to use
on April 14, 2015
Posted by: BadBadLeRoyBrow
I use the deluxe version, probably for the last 15 years. Never had a problem. Yes, there are times when you do need a tax professional for those times when you are self employed or a contractor. Turbo Tax has always been reliable, and it has just gotten better throughout the years.
What's great about it: Cheaper than an accountant or tax professional
What's not so great: Of course government changes arn't always explained
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2015
Posted by: Bigbadjohn25
Have used TurboTax for the past four years. Love the ease of filing my returns (not that I love filing returns). TT does take some of the sting out of it though.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Process goes very smoothly
on April 14, 2015
Posted by: Silverlink
Overall, entering all data went very easy and was completed without any hassles. The product seems to improve each year. I have been a user since 2000. Thanks for a great product.
What's great about it: Just easy to use process for entering information.
What's not so great: Did not see a way to add my own detailed items that were donated and not in the predefined listings for 'It's Deductible
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confusing Transition
on April 14, 2015
Posted by: Mamahoney
The transition from efiling Federal tax return to printing State tax return is confusing. It acted like I was done, and I had to go back and find the spot to print my State return.
What's not so great: confusing transition from federal to state
Written by a customer while visiting turbotax.intuit.com