Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
4
Worked good as usual
on January 25, 2015
Posted by: del62
at filing it said I would sign a paper form to file with my state return however it never indicated a form to print so that is confusing. Same thing happened last year I tried to send form but never really found the correct place to send it so that part of the state return needs to be corrected. As I am not really sure if a signed paper form needs to be filed.
What's great about it: easy to use
What's not so great: missed something at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Every Year
on January 25, 2015
Posted by: bcorner
We never have a complicated return, but TurboTax always makes it really easy. Always a good experience! (2 kids, daycare, 1 state, 1 home, 2 cars)
What's great about it: Fast, simple, organized, electronic
What's not so great: Not free
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No Warning on State Return (Not Final Form)
on January 25, 2015
Posted by: Blondie1953
I was happy to be done with my daughter's return, easy to input, easy to eFile. Then I printed out her copy. The California return has "DO NOT FILE" , 'FORM NOT FINAL' all over it. Too late. We just eFiled it. Thanks for the heads-up - NOT.
What's great about it: EAsy to complete return
What's not so great: No warning before efile that form isn't final
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to go through
on January 25, 2015
Posted by: 1DAC
Ok product, just not enough showing the forms and too many questions for simple returns. Don't like last part of asking to make an account (no need)
What's great about it: questions and guided through
What's not so great: too many way not relevant questions and repeat questions, Should have side window to show forms being filled in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always awesome!!!
on January 25, 2015
Posted by: kirkazlpc
Ive been using TT for over 15 yrs. It's great!!!!
What's great about it: ease of use
What's not so great: sometimes clunky and some concepts require multiple review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
25 TurboTax Filing Years
on January 25, 2015
Posted by: HairyBare
I've used TurboTax for 25 years now. I've helped others file theirs and I'm always amazed at how complete the forms are and how thorough the interview process is. Paying Taxes (or getting a refund) should not be difficult for ordinary citizens. TurboTax makes that task way more managable than the old days when I used a pencil with an extra couple of erasers (before inking the 'mail-in' form that took forever to get a refund on). Thanks TurboTax for keeping it simple!
What's great about it: Easy to correct and great prompt level
What's not so great: Paying to get YOUR money back - Better now w/ free Efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My TurboTax
on January 25, 2015
Posted by: PsychoDan1963
As with all other filing years, Turbo Tax made it extremely easy and convenient to get my taxes done, and filed on time. I used a CPA on 2 occasions to get taxes done when I had difficult tax situation to resolve. I wasn't sure how to deal with it, and rather than make a HUGE mistake, I allowed the CPA to take care of my taxes. The cost was much higher than with Turbo Tax, but it was necessary at the time. Now, my tax situation is more manageable, so, no more CPA's. Thank you TT for making my life just a little easier.
What's great about it: Easy to use interface. Detailed filing questions. Nothing missed.
What's not so great: None that I can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good, But...
on January 25, 2015
Posted by: JEZ1960
TurboTax 2014 is almost as good as every other year's version. The interface is very friendly, easy to use, and understandable. However, even though I am a TurboTax Advantage Member and get the TurboTax Deluxe version every year, this year Intuit only sent the 1040 EZ/A version to me. I had to upgrade to "Deluxe", although admittedly it was free of charge. That wouldn't have been so bad, but the system kept erroring out when I tried to do the upgrade. It finally worked on about the fifth try!!!
What's great about it: Quick, Easy to Use, Works off previous year's returns nicely
What's not so great: This year had to "upgrade" for free instead of just sending me software
Written by a customer while visiting turbotax.intuit.com