Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
4
the return was mostly simple
on March 28, 2015
Posted by: redlandsdan
All was good until the time to e-file. Then due to a check box in the internet options that had to be accessed through the control panel not being checked. This halt of the turbotax software required a 50 minute phone call to tech support.
All was resolved and everything has been filed.
All was resolved and everything has been filed.
What's great about it: I like using this product year after year
What's not so great: had problems with the filing of the state return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Refund
on March 28, 2015
Posted by: Douglas1234
E-file way to expensive and Turbo Tax software is getting too expensive.
What's great about it: Ease of software
What's not so great: Customer phone service needs more training
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better than hand preparing.
on March 28, 2015
Posted by: TexasTaxPrep
If you are comfortable doing your own taxes then TurboTax will be a step up in terms of convenience. If you have all your paperwork ready, you can get through the return quickly. It also helps guide you if you're dealing with a new situation like HSA accounts. I also like that it has info on hand as you go along like charitable giving limits. Being able to eFile and get my refund direct deposited is great too. If you have never done your own taxes and you are filing a 1040 with additional forms, you may find that you hit a stand still at certain points and will need to do research to figure out how to enter the info. Worst case scenario you can complete your return as much as possible and get additional assistance from TurboTax professionals or take it to a preparer for review before you file.
What's great about it: I feel more confident I'm not missing any deductions or forms.
What's not so great: You can sometimes get stuck and you have to search for answers rather than having the form instructions in front of you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeps getting better and easier
on March 28, 2015
Posted by: Polecat39
For years , doing my taxes was like getting a root canal...TTax makes it so smooth...Great product...Worth every penny.
What's great about it: Ease of use, Ease of navigation, information available, FAQ center
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
stae tax deduction on federal form
on March 28, 2015
Posted by: donedeal2
You take the amount of state taxes paid by W2 and do not automaticaly recalculate federal taxes on actual state taxes paid. After calulating state tax ask "recalculate federal tax using actual state tax paid/owed?" Should be done automatically as the amount held is never exact. If the person has to pay more, feds get less, get money back,feds get more. was easy to do long hand. Your notes are unclear as how to do the entry. use 1940 English
What's great about it: seems to have adjustment for actual paid
What's not so great: not 100% sure why actual paid not used
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good experience, but.....
on March 28, 2015
Posted by: woodpeckerman
On my first round of data entry, I had a question about my data and it appeared I needed to close out of Turbo Tax and come back into it.
When I went to close out Turbo Tax, I was not prompted to save the data, so all data was lost and I had to enter all of the data all over again.
Did there not used to be a "button" that we could click on the page we were viewing that said something like...."save your data now and complete rest of it later"....or something like that? Anyway, did not receive a prompt to save the tax data (and I was at the end of the data entry....2.5 hours worth!!!) and so I had to do it all over again. Went faster the second time, but still...........
Other than the above and the disappointment of my tax credits being taken away from me from the Health Insurance Marketplace (had to pay back a big sum).....all went well. Will use Turbo Tax again.
When I went to close out Turbo Tax, I was not prompted to save the data, so all data was lost and I had to enter all of the data all over again.
Did there not used to be a "button" that we could click on the page we were viewing that said something like...."save your data now and complete rest of it later"....or something like that? Anyway, did not receive a prompt to save the tax data (and I was at the end of the data entry....2.5 hours worth!!!) and so I had to do it all over again. Went faster the second time, but still...........
Other than the above and the disappointment of my tax credits being taken away from me from the Health Insurance Marketplace (had to pay back a big sum).....all went well. Will use Turbo Tax again.
What's great about it: Streamlined, neat and thorough
What's not so great: Had to enter data twice....no option to save
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2014
on March 28, 2015
Posted by: rjfloresca
So satisfied doing my taxes with Turbo Tax. Easy to follow and suggestions during checks in the end are great features.
What's great about it: Easy as Always
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Better Last Year!
on March 28, 2015
Posted by: MarkOBar
For each in-kind donation last year you asked for the date of each. This year you lump them together and instruct to put "Various" for the date. When I do your program types "Variousious" I corrected this to "Various" in each case. Later during checking your program complains that "Various" is insufficient because that doesn't establish that it occurred during 2014. So I changed "Various" to "xx/xx/2014". That was OK for the moment but during later checking the checker complained that it didn't say "Various". Your program also asks for old numbers which it doesn't use anyway like what you spent on windows in prior years even when I bought no windows in 2014 Please fix these flaws!.
What's great about it: Basically correct!
What's not so great: Wouldn't let me efile Federal due to your new error!
Written by a customer while visiting turbotax.intuit.com