Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Average customer rating
4.5
(23,088 Reviews)
Rating breakdown 23,088 reviews
5 Stars
15,465
4 Stars
5,363
3 Stars
1,194
2 Stars
557
1 Star
509
Customer Reviews for Intuit - TurboTax Deluxe Federal Return + Federal E-File 2014: Deductions & Homeowners
Customer Rating
2
Not a User Friendly Program this year
on March 22, 2015
Posted by: Sandlea
I've used TurboTax for about 8 years and the 2014 version was annoying. When I went back to check my data entry, even if I responded "No" to a question in a section, it still took me into every screen and detail of that section. The Income Summary, Deductions/Credit and Other Tax Situation screens need for each section to have a button to either collapse or expand it. As it is, if you are towards the bottom and you go in to make a correction or verify information, when you are finished you are taken back to the top of the Summary screen requiring you to scroll back down to where you left off. Tabs were done differently than in the past. I had a problem figuring out how to find forms and then switch between forms and data. I did not find the 2014 version of TurboTax to be user friendly.
What's great about it: Accurate math
What's not so great: Too much scrolling and going through unnecessary screens
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always does the job!
on March 22, 2015
Posted by: phs125
I have been using TurboTax for 20+ years. It always works for me with ease.
What's great about it: Easy to use, straight forward, love the way it brings your information over from last year
What's not so great: none really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works year after year
on March 22, 2015
Posted by: Poorworkingstif
Don't know how you could make it easer.
What's great about it: Quick and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Rather do it manually!!!!!!
on March 22, 2015
Posted by: Angry100
I hate the software and will never use it again. My wife agrees!
What's great about it: None
What's not so great: It used to take me an hour without Turbo Junk!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works OK .. with one problem - Worked around
on March 22, 2015
Posted by: ajs43
Everything worked as expected until I entered a reimbursement on a 1099 MISC. The entry wanted me to own my own business. In 2013, Turbo Tax treated the same entry as other income and not as a separate business.
even after I set the values to null or zero, the forms for the new business remained. I had to specifically delete the empty forms.
The empty forms also generated an NJ BUS 1 form which caused and error and wanted me to enter the name of the "new" business... Deletion of the Federal form and the NJ BUS 1 formfixed the problem.
What's great about it: Step by Step
What's not so great: One a wrong step is taken I had to manualldelete the forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 22, 2015
Posted by: HappyGrandma66
Overall it was easy. The only suggestion I have is that in the online purchases section, that you can enter your home county tax rate only once instead of each entry, with the option to change it if applicable.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 22, 2015
Posted by: Quimbo1
Have used Turbo Tax for over a decade and have never considered a different product or service!
What's great about it: Eazy to use, walks user through everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Awesome
on March 22, 2015
Posted by: cjbetashim
Something always changes so it's great to have the option to go through each section and TurboTax going through each detail to decide if something is needed or not.
Only neg. I have is 2014 it the first time that I have every had a problem with the connection to the internet when e-filing and purchasing. I had to change a security setting under my internet options for it to go through.
Only neg. I have is 2014 it the first time that I have every had a problem with the connection to the internet when e-filing and purchasing. I had to change a security setting under my internet options for it to go through.
Written by a customer while visiting turbotax.intuit.com