Customer reviews from frigidaire.com
Frigidaire - Home Comfort 25,000 BTU Through-the-Wall/Window Air Conditioner - White
Average customer rating
4.4
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
100
4 Stars
23
3 Stars
10
2 Stars
3
1 Star
9
90%of customers recommend this product.
(
127 out of
141)
Customer Reviews for Frigidaire - Home Comfort 25,000 BTU Through-the-Wall/Window Air Conditioner - White
Customer Rating
5
Great air conditioner
on September 15, 2017
Posted by: Sunndays123
from New York, NY, United States
[This review was collected as part of a promotion.] I purchased two air conditioners two months ago, really happy with the look, easy too use and not too loud.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Right size for my house
on September 20, 2017
Posted by: Dalebert
from Faribault, MN, United States
[This review was collected as part of a promotion.] Old air conditioner quit and I needed a replacement
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great A/C
on September 21, 2017
Posted by: Mbf123
from Brooklyn, NY, United States
[This review was collected as part of a promotion.] I purchased this unit in early June before the real heat of summer came and it was the best decision I could have made. I bought it for a connecting living and dining rm with a open kitchen next to the two rooms. The A/C does a great job keeping all three rooms cool and comfortable without working very hard. The unit runs fairly quiet allowing you to still hear the t.v. in the room with it running. Very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Review of ANOTHER Frigidaire bought 4 yrs ago
on September 21, 2017
Posted by: Planner
[This review was collected as part of a promotion.] I have NO problems with the latest Frigidaire unit I recently purchased...so far (it's only been 3 months.) HOWEVER, I purchased model FRA106HT1 4 years ago for my bedroom and it will not respond to control panel selections. It just stays on all the time and must be physically unplugged from the wall to be turned off. My local installer says it is too expensive to repair and must be REPLACED! I am VERY disappointed with this product. It should not break down after only 4 years of service especially since it replaced another unit after 27 years of service. I am surprised that Frigidaire does not stand behind their products, the installer says Frigidaire will not replace this unit. In spite of all this I will rate the FFRE2533S2 I purchase 4 months ago below.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 22, 2017
Hey Planner, glad to hear our new window air conditioner is doing a good job of keeping you cool. I think the clean air ionizer feature is great. The electronic air purifier is energized to remove pollen and impurities from the air, improving your comfort. Should you have any questions about your air conditioner, please do not hesitate to reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST@ 800-724-7519. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best air conditioner yet
on September 24, 2017
Posted by: Mrs Moe
from Philadelphia, PA, United States
[This review was collected as part of a promotion.] We love all the features,timer,econo,etc.It is much better then others we had before.It is saving us money,that is one of the best features.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor long lasting
on September 25, 2017
Posted by: Drizzlybooboo40
from Lancaster, PA, United States
Did not have even a year and it went out the a.c. unit stopped cooling
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, September 27, 2017
Oh no, Drizzlybooboo40! I hate to hear that this has happened. Please feel free to reconnect with us so that we can assist you further. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
25000 btu a/c
on September 28, 2017
Posted by: Donny C
from Long Island, New York
[This review was collected as part of a promotion.] bought 8/21/17. installed 8/25/17. Very functional. Not pleased with energy saver. Unit needs to turn on to sense room temp for 10 seconds or so every 15 minutes or so. This is unlike my previous unit which only turned on when room temp was higher than unit setting. Also, unit is quite noisy. Unit is in master bedroom which presents a problem while sleeping.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , September 29, 2017
Oh Gosh Donny!
I hate that you are not fully satisfied with your new purchase. Your air conditioner is factory set to run in in eco (energy saver) mode. You can leave it in eco mode to help save energy and money. If you would like to switch out of eco mode, touch the button until another mode is selected.
However, your air conditioner may make many sounds, such as high pitched chatter, vibration, ping, swishing, sound of rushing air, gurgle or hissing; which is a part of the normal operations. If you are experiencing any unusual sounds, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Respectfully–CiCi
I hate that you are not fully satisfied with your new purchase. Your air conditioner is factory set to run in in eco (energy saver) mode. You can leave it in eco mode to help save energy and money. If you would like to switch out of eco mode, touch the button until another mode is selected.
However, your air conditioner may make many sounds, such as high pitched chatter, vibration, ping, swishing, sound of rushing air, gurgle or hissing; which is a part of the normal operations. If you are experiencing any unusual sounds, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Respectfully–CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great purchase
on September 28, 2017
Posted by: Mr Neef
from Philadelphia, PA, United States
[This review was collected as part of a promotion.] My school purchased this unit for each classroom and it works beautifully. Really impressed
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com