Customer reviews from hp.com
HP - 920 Ink Cartridge - Magenta
Average customer rating
4.1
(1,174 Reviews)
Rating breakdown 1,174 reviews
5 Stars
788
4 Stars
115
3 Stars
75
2 Stars
33
1 Star
163
84%of customers recommend this product.
(
654 out of
780)
Customer Reviews for HP - 920 Ink Cartridge - Magenta
Posted by: Dorima1209
from Boston
Verified Purchase:Yes
It worked very well. I am happy with the purchase . I wish HP puts more.ink in the container. Mailing was a bit slow though.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
HP Officejet Pro 7740 And HP Pavilion all-in-one
on September 15, 2021
Posted by: Poseidon
from Orlando
Verified Purchase:Yes
Great product!! great service!!................. ..
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mc4home
from Apple valley, ca
Verified Purchase:Yes
Printer error does not recognize the cartridge. Now I'm stuck without a printer
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary Chris, HP Care, September 27, 2021
Hi there,
I am sorry that the printer isn't working right now. That sounds frustrating.
You have the option to look into returning the cartridge. You can find step by step instructions for that at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that the printer isn't working right now. That sounds frustrating.
You have the option to look into returning the cartridge. You can find step by step instructions for that at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Speckled
Verified Purchase:Yes
If you have the old inkjet printer this is a good cartridge to have many of.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mary Mary Mary
Verified Purchase:Yes
Fresh ink, will be able to use up becore use by date.
Written by a customer while visiting hp.com
Posted by: Ten years from purchase
Verified Purchase:Yes
The cartridges work perfectly well in our printer. However, the claimed number of printed pages seems to us to be completely wrong. We're retired and only print things like family letters, utility bills and such. NO work products on a daily basis. None of the cartridges - my impression - print anything near the website's claims.
Response from hp.comBy HP, November 26, 2021
Hello,
I’m really sorry to know that your cartridge’s yield was not as much as you had expected. Please, let me help you to understand what happened exactly and also how to improve the number of pages available to print.
Please, considers these tips to improve the yield of your cartridge:
- High density prints (such as photos, for example) usually use more ink than low-density prints (such as text, for example), especially if the type of paper absorbs more or if the environment is particularly dry.
- Using the “draft mode” option when printing can help save ink.
- Turn off the printer at intervals when it is not being used, it helps prevent the cartridges from drying out.
-You could consider accessing the Instant Ink service, which sends you new cartridges when you need them, with flexible monthly plans for your needs. You can find our official Instant Ink site by searching the web using the keywords “HP Instant Ink.”
Denise
HP Care
hp.com/support
I’m really sorry to know that your cartridge’s yield was not as much as you had expected. Please, let me help you to understand what happened exactly and also how to improve the number of pages available to print.
Please, considers these tips to improve the yield of your cartridge:
- High density prints (such as photos, for example) usually use more ink than low-density prints (such as text, for example), especially if the type of paper absorbs more or if the environment is particularly dry.
- Using the “draft mode” option when printing can help save ink.
- Turn off the printer at intervals when it is not being used, it helps prevent the cartridges from drying out.
-You could consider accessing the Instant Ink service, which sends you new cartridges when you need them, with flexible monthly plans for your needs. You can find our official Instant Ink site by searching the web using the keywords “HP Instant Ink.”
Denise
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Jim16
Verified Purchase:Yes
Quick and easy replacement, good print quality providing clear color separation
Written by a customer while visiting hp.com
Posted by: Jim16
Verified Purchase:Yes
Quick and easy replacement, good print quality providing clear color separation
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com