Customer reviews from hp.com
HP - 920 Ink Cartridge - Magenta
Average customer rating
4.1
(1,174 Reviews)
Rating breakdown 1,174 reviews
5 Stars
788
4 Stars
115
3 Stars
75
2 Stars
33
1 Star
163
84%of customers recommend this product.
(
654 out of
780)
Customer Reviews for HP - 920 Ink Cartridge - Magenta
Posted by: Ni Madres Loco
Verified Purchase:Yes
No matter where you go, Staples/OfficeMax/ this is the best priced/
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3
doesn't yield number of printed pages HP advertise
on April 13, 2020
Posted by: Lady Charm
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ink has vivid color, however I find that the cartridges does not yield the number of printed pages as advertised. Please review or put a qualifier like how many words can be printed.
No, I would not recommend this to a friend.
Features
5
Performance
2
Written by a customer while visiting hp.com
Posted by: qua117
from Auburn, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just got this delivered to me the past few days. So far so good. Working great!
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Rebeca
from Miami FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very satisfied with the product and it works great
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Joanie1234
from Upstate NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the way this black in lasts and lasts in the XL size. Good prices keep me coming back.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: VeeJayNLA
from California
Verified Purchase:Yes
Unsuable....purchased as a result of low toner message. Once replaced, printer now says: "Ink System Failure."
Unused and Need to Return 920XL - Yellow
Unused and Need to Return 920XL - Yellow
No, I would not recommend this to a friend.
Features
4
Performance
1
Response from hp.comBy Mary, HP Care, April 15, 2020
Hi,
I am sorry to hear about the problem with your printer. It is understandable if you are disappointed with the cartridge, but it is unlikely that the cartridge is at fault.
Usually that message indicates a problem with the printer. You can test that by putting in the old cartridge again.
Sometimes the message can be cleared by simply resetting the printer. You do that by unplugging it (while it is turned on), waiting a bit and then plugging it back in.
If the printer problems continue, you can contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry to hear about the problem with your printer. It is understandable if you are disappointed with the cartridge, but it is unlikely that the cartridge is at fault.
Usually that message indicates a problem with the printer. You can test that by putting in the old cartridge again.
Sometimes the message can be cleared by simply resetting the printer. You do that by unplugging it (while it is turned on), waiting a bit and then plugging it back in.
If the printer problems continue, you can contact us: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: dorjones
from Memphis, Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received my product about a week ago, it is great. The website was a little bit difficult at first but got it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: jaybirdman
from Houghton
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super product wish it was less expensive or could print more pages..
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com