Customer reviews from hp.com
HP - 920 Ink Cartridge - Magenta
Average customer rating
4.1
(1,174 Reviews)
Rating breakdown 1,174 reviews
5 Stars
788
4 Stars
115
3 Stars
75
2 Stars
33
1 Star
163
84%of customers recommend this product.
(
654 out of
780)
Customer Reviews for HP - 920 Ink Cartridge - Magenta
Posted by: grappler167
from Glen Head
Verified Purchase:Yes
I installed this cartridge and the printer said it was damaged.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Mac plantation
from Plantation, Florida 33317
Verified Purchase:Yes
It's cheaper to buy a new printer than it is to buy ink
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: ggsgrandma
from Missouri
Verified Purchase:Yes
I am unable to purchase cartridges in a local store and the printer is only 1-1/2 years old. Purchased from on-line and cost was prohibitive. Will be purchasing a different brand printer.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: thomas_matt
Verified Purchase:Yes
I bought all new ink cartridges only to have it now tell me that there's an error with the print head.
Response from hp.comBy Mary, HP Care, March 29, 2019
Hi,
I'm very sorry that you are getting this error message. That sounds frustrating.
That is not a problem with your new cartridges. The printhead is in the printer itself and holds the cartridges. You can take a look at it to make sure it is firmly in place and that the latch is down.
If the error still appears, reset the printer (unplug it while it is on, wait a minute and then plug it in again).
If that does not work, there is still hope.You can contact us for help. Just use a contact method found at: hp.com/contactHP
Mary
HP Care
hp.com/support
I'm very sorry that you are getting this error message. That sounds frustrating.
That is not a problem with your new cartridges. The printhead is in the printer itself and holds the cartridges. You can take a look at it to make sure it is firmly in place and that the latch is down.
If the error still appears, reset the printer (unplug it while it is on, wait a minute and then plug it in again).
If that does not work, there is still hope.You can contact us for help. Just use a contact method found at: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: ChazN
from Central Massachusetts
Verified Purchase:Yes
Received a defective cartridge, but HP replaced it without a hassle.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Thad Jr
from Ware, Massachusetts
Verified Purchase:Yes
When I received it I printed out for documents. Now it’s like the black is dried out. It prints are very low
Features
2
Performance
2
Written by a customer while visiting hp.com
Posted by: Yooperswife
from UP of Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] We use the ink it works like it should at a reasonable price.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: shimshim
from scottsdale, az
Verified Purchase:Yes
[This review was collected as part of a promotion.] happy with my original HP ink purchase! Arrived in 2 days.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com