was disappointed in last order, the cartridge quit printing, and was still half full, had to buy another, hope it runs the course, would like another to replace the bad one.
The carrtrige seemed dry. It made me question the print head. HP replaced the carrtrige and it seems to be working after several tries. I will find out after printing a few print jobs.
I would recommend this to a friend!
Performance
1
Response from hp.comBy Binu, HP Support, March 14, 2018
Hi, thank you for purchasing HP 920XL High Yield Black Ink Cartridge. I am sorry to know that this cartridge was not working and hence you replaced the cartridge and it is working now. I would request you to contact the seller if the issue persist. You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi