Customer reviews from hp.com
HP - 940 Original Printhead - Cyan/Magenta
Average customer rating
4.2
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
48
4 Stars
11
3 Stars
4
2 Stars
2
1 Star
9
87%of customers recommend this product.
(
53 out of
61)
Customer Reviews for HP - 940 Original Printhead - Cyan/Magenta
Posted by: Pegster KM
from Chicago
Verified Purchase:Yes
This was delivered quickly. Outstanding quality.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Printer working after being down over 6 months!
on March 21, 2021
Posted by: Al Dion
from Chicopee, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Printheads came in quicker than expected, easy to replace old printheads, printer finally working after 6 months. Thank you!
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: LouMacc
from Frankfort, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've never liked the HP practice of putting an expiration date (relating to service life) on their ink & printhead products (including XL's) instead of just allowing their products to continue to function as designed regardless of age, but function until they actually run out of ink, or failure.
Printer Products are reasonably priced, but consumable components or refills are inappropriately over-priced by volume.
Printer Products are reasonably priced, but consumable components or refills are inappropriately over-priced by volume.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: AQUA ZHENE
Verified Purchase:Yes
[This review was collected as part of a promotion.] BEEN A CUSTOMER FOR 23 YEARS FROM PROFESSIONAL TO HOME
Written by a customer while visiting hp.com
Posted by: ChrisaGuy
Verified Purchase:Yes
I have had nothing but "Alignment" issues since I installed these
Performance
1
Written by a customer while visiting hp.com
Posted by: work from home scientist
from Houston, TX
Verified Purchase:Yes
New printhead works great and will extend use of my printer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: GHH1
Verified Purchase:Yes
Installation of these two new printheads has caused the printer to constantly FAIL Alignment and keeps attempting to print an alignment page using up ink.
Written by a customer while visiting hp.com
Customer Rating
1
New printheads did NOT solve my alignment problem!
on January 5, 2022
Posted by: MaryPat R
Verified Purchase:Yes
I had hoped to solve my printer alignment problem -- purchased 2 new print heads and made sure that I have all of the colours useable. Sad to say, I still cannot get the printer aligned - but it does print very well - I just have a waste piece of paper with a few bars of colour printed and need to cancel to attempt to align the system .... At least I can print again, but I am wasting a LOT of paper & ink :(
Written by a customer while visiting hp.com