Customer reviews from hp.com
HP - 940 Original Printhead - Cyan/Magenta
Average customer rating
4.2
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
48
4 Stars
11
3 Stars
4
2 Stars
2
1 Star
9
87%of customers recommend this product.
(
53 out of
61)
Customer Reviews for HP - 940 Original Printhead - Cyan/Magenta
Customer Rating
5
lost color
on February 28, 2014
Posted by: Larryra
from Seattle, WA
Gender:Male
Was printing an 8"x10" picture and after 1/3 of the print, the color changed twice and the picture was ruined. After several test prints and cleanings I decided that the Cyan head had failed. HP does not address the loss of 1/2 of a print head, so I was surprised that only half of the head would fail. A new head fixed my problem. I could not find any data that supported this type of failure. It was obvious after several test prints had no Cyan color. This type of failure was not listed in any of the head tests and I finally decided that the correction was a new head. OK now.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
Excellent Printhead
on June 15, 2012
Posted by: Dufus
from San Antonio, TX
Gender:Male
The printheads used in the Pro 8500 A909n device (e.g., HP 940) work great. It is the Officejet Pro 8500 A909n (CB025A) multifunction device that is poorly designed and problematic.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Excellent
on March 5, 2014
Posted by: Carol5280
from Aurora, Colorado
Gender:Female
Orders arrived next day free shipping. Service couldn't be better. Products are easy to install and work beautifully.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Excellent Product
on July 2, 2014
Posted by: Nige
from Phoenix AZ
Gender:Male
Installed and worked with no issues unlike a discount store selling them claiming to be Genuine HP
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
A necessary evil
on May 8, 2014
Posted by: EyeDoc
I've had this product for a few years - long enough for it to be out of warranty. The printheads show that they have plenty of life left in them, however, the print quality had started to deteriorate. After running through all of the diagnostics (which require wasting ink) it was suggested that I replace the printheads. It turns out that it costs as much to replace the two printheads as it does to get the next generation printer at the local reseller. I figured that I didn't want to reconfigure my entire printer set up so I purchased the two printheads and I am back in business. Next time - new printer.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
5
Good to know I didn't need another printer.
on November 6, 2013
Posted by: leece
from Abilene TX
Gender:Female
I received excellent help in finding my problem. Received recommended part following day and my printer is back in business.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
Now the printer won't align
on January 18, 2014
Posted by: ChrisBAlexandria
The minute I put this in, the printer failed to align. It won't print out the alignment page and after each document I otherwise print, I have to wait about 3 minutes while the printer tries to align and I ultimately get a message "alignment failed. refer to device documentation for details." Going online, this appears to have happened to a number of others and no one appears to have found a "fix." I've tried every solution that has been suggested to no avail.
A pity, because I've found the HP Officejet to be a workhorse, but I may have to re-think my next purchase if this is what happens when the printheads get replaced.
No, I would not recommend this to a friend.
Features
4
Performance
1
Written by a customer while visiting hp.com
Customer Rating
5
Resolved my printerhead problem.
on April 18, 2014
Posted by: parden47
Printerheads must be replaced every couple of years of average printer use.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com