Customer reviews from Dymo.com
Newell Rubbermaid - DYMO LabelWriter 450 Label Printer
Average customer rating
3.4
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
61
4 Stars
22
3 Stars
19
2 Stars
6
1 Star
41
66%of customers recommend this product.
(
77 out of
117)
Customer Reviews for Newell Rubbermaid - DYMO LabelWriter 450 Label Printer
Customer Rating
3
Its good when it works, but that's half the time!
on February 28, 2024
Posted by: Jango
from BAH
I have had the Dymo 450 for a couple of years now. Its just that we dont use it much. However since my wife started her new retail business we thought we would re-start the unit and loaded the software Dymo connect to her Mac Pro. Heres where the puzzle starts. It prints a few labels and then stops printing saying there is an error - label empty when in fact there is a whole spool there. switch off/switch on sometimes it comes back on, and sometimes we have to reinstall the whole software to get the thing to reset back to normal operation. Its honestly a pain. I dont think anything is wrong with the machine, but some serious issue in the software to interface with other devices
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, February 29, 2024
Hello. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience you are experiencing with our product.
To resolve this issue, kindly visit dymo.com > Support > DYMO Help Center > Software > Why am I receiving an error on Mac? Kindly follow the instructions described in the guide.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience you are experiencing with our product.
To resolve this issue, kindly visit dymo.com > Support > DYMO Help Center > Software > Why am I receiving an error on Mac? Kindly follow the instructions described in the guide.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Tweaking Label Maker
on March 8, 2024
Posted by: Myrka
It keeps tweaking out. We have had it for the last couple of years and it will not print out properly or the labels will come out with nothing on it after I typed out what I wanted on the label (simply won't print) or the labels will randomly get stuck no matter how careful we are. Horrible product in my opinion or I just got a defective product.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, March 11, 2024
Hello Myrka. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.
To fix the issue, please visit dymo.com and navigate to the 'Support' section. From there, click on 'LabelWriter' and select the option 'How to clean my printer' to clean the print head, print roller, and sensors. Additionally, make sure that you are using authentic DYMO labels and that the perforations on the labels are aligned to the extreme left of the printer, with the sticker facing down.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
To fix the issue, please visit dymo.com and navigate to the 'Support' section. From there, click on 'LabelWriter' and select the option 'How to clean my printer' to clean the print head, print roller, and sensors. Additionally, make sure that you are using authentic DYMO labels and that the perforations on the labels are aligned to the extreme left of the printer, with the sticker facing down.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
on March 26, 2024
Posted by: Bee1
from tx
I bought this 6m ago and have had issues with it for the last 2 and can not get help. Customer serrvice stinks
Response from Dymo.comBy DYMO NA, March 27, 2024
Hello. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused. Our goal is to provide our consumers with the best product, and it seems in this case that we have let you down, and for that, we apologize dearly. Please be aware that this information will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Our goal is to provide our consumers with the best product, and it seems in this case that we have let you down, and for that, we apologize dearly. Please be aware that this information will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Was perfect until the update
on April 9, 2024
Posted by: CreoGlass
I've been using Labelwriter 450 Twin Turbo for about 10 years and it was so easy to use. Last year there was a software update. Now I cannot make quick amendments or paste another customers' details in quickly. Trying to switch between label sizes is another nightmare.
I feel ashamed that I never wrote a good review when I was so happy for so long but since the update, a job that would take me about 10 seconds, takes about 3 minutes now.
Another case of why fix it when it was not broke.
I feel ashamed that I never wrote a good review when I was so happy for so long but since the update, a job that would take me about 10 seconds, takes about 3 minutes now.
Another case of why fix it when it was not broke.
Response from Dymo.comBy DYMO NA, April 11, 2024
Hello. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.
To resolve this issue, kindly visit dymo.com > Support > DYMO Help Center > Software > How to use DYMO Connect Software for Desktop.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
To resolve this issue, kindly visit dymo.com > Support > DYMO Help Center > Software > How to use DYMO Connect Software for Desktop.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Works solid
on July 8, 2024
Posted by: Andrew1234
from Toronto, Canada
Works perfect more that 1.5 years. More than 20000 labels has been already printed. Printing a lot of labels for my store.
Written by a customer while visiting Dymo.com
Customer Rating
5
Dymo LabelWriter 450
on August 5, 2024
Posted by: TanyaMorehead
from Washington State
I have had my DYMO Labelwriter 450 for about 3 years now I have not had any issues with it and love the device I am looking at updating it to the 450 duel printer so I don't constantly half to change the labels.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
4
on August 31, 2024
Posted by: Paul81
Cannot print entire addr book for easy verifications
Written by a customer while visiting Dymo.com
Customer Rating
5
Reliable product!
on November 1, 2024
Posted by: Sohkraites
from Colorado
This has been a very reliable product for our business! Easy to set up and use!
Written by a customer while visiting Dymo.com