Customer reviews from brother-usa.com
Brother - MFC-9320cw Network-Ready Color All-in-One Laser Printer
Average customer rating
3.5
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
30
4 Stars
21
3 Stars
14
2 Stars
10
1 Star
13
61%of customers recommend this product.
(
54 out of
88)
Customer Reviews for Brother - MFC-9320cw Network-Ready Color All-in-One Laser Printer
Customer Rating
1
piece of junk
on October 6, 2011
Posted by: rwpj
from KY
v e r y slow. loses network connectivity frequently. difficult to load toner. instructions poorly written and poorly marked.
recommend finding something else
recommend finding something else
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great All-In-One Device!
on October 19, 2011
Posted by: Floorfam
from Phoenix, AZ
As a Realtor in Phoenix, AZ, I needed a device with the ability to scan documents without having to baby-sit the machine, as well as a device that could quickly print out quality color flyers and listings, and easily be networked for access from my laptop, iPad, and PC Desktop. The MFC-9320CW is just what I was looking for. This machine performs without any problems. The only downside I can see is that the machine only comes with "starter" toner cartridges that do not last long, and you have to purchase ink shortly after acquiring the printer. This seems to be the case with many all-in-one devices. Otherwise, this is a great all-in-one.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not my first color laser printer
on July 15, 2012
Posted by: Trishtwo
from Philadelphia, PA
I really like the feature that allows you to add paper via the manual feed tray without emptying it first. Unfortunately it doesn't work correctly. On a positive note, the cartridges are easy to install and uninstall. Haven't tried the fax as yet but the scanner seems to work OK.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Change my mind
on August 26, 2012
Posted by: TechMZ
from Maine
I am an IT Field Tech, servicing many different brands. Up to this point I wasn't a Brother fan. While shopping for a replacement laser printer for my personal use, this unit was pointed out by the salesperson. Even though I initially wasn't looking for an All-in-One unit, after comparing it to others in the store I decided to give it a try. I've only had it a few months and so far I'm quite happy with it's preformance. I don't like having to replace equipment frequently, and many units these days are best disposable when they fail, I think this unit will provide more of the life cycle I appreciate. So ask me again in a couple years and I may add the fifth star.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Disappointed
on August 26, 2012
Posted by: Goldengal
from CO
While samples of color prints from the 9320 CW were intense and colorful, the color I get from my printer is faded and not representative of the colors on the screen.
Also, the printer DRINKS toner! I am disappointed at the price of the toner cartridges and the pace at which they need to be replaced.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
BIGGEST MISTAKE PER DOLLAR mfc9320cw
on October 11, 2012
Posted by: CALLIE
from MAINE
I have had 4 or 5 other brand all-in-ones, and I was tired of them breaking down. I thought I would be smart and try a Brother because it seemed to to be the answer for my use as secretary for a non-profit group,and the salesperson seemed to like Brother products. I could not have been more wrong. The single sheet feed does not work 95% of the time. It reports a jam in the machine, and will not continue until every cartridge has been completely removed and put back in. I do many envelopes and many labels. I am sick over the way this machine works. It was more expensive than 2 other brand all-in-ones, and the cartridges are horendous! This was a huge mistake that I made by buying this printer for my group. My frustration level is off the charts, and my lack of production is noticiable because of the inability of the single feed draw to work. I will not buy one again.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good Printer -- Scanner So So
on November 20, 2012
Posted by: BigAug
from Pennsylvania
This is a very good and reliable printer/copier. It worked right out of the box and I have had no problems with it since. One issue is that the scanned images of documents are not as clear and crisp as I would expect. I have tried to clean the glass and the scan bar but none of that has helped.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good buy.
on December 4, 2012
Posted by: Taxman
from Kansas
The printer was fairly priced and has worked without failure. I am happy with the machine. I also use 20 other Brother printers of various models and have had good results with all of lthem.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com