I bought this washer about 2 months ago when our top-loading HE washer died. We have been very pleased with it so far. It handles the volume of laundry from our family of 7 ranging in age from 6 months to 90 years with ease.
I purchased this set from a Local dealer from their recommendation and could never admit more to complete joy when using my new Washer and Dryer. They gently and thoroughly clean any clothes I load. I even did my King size delicate comforter in it, couldn't be happier. The washer is very quiet, uses less water and electricity plus cleans efficiently with a light to guide filling and emptying the tub. I enjoy all the features that it offers plus I can make my own cycles I please. YOU WILL BE MAKING AN EXCELLENT DECISION BY PURCHASING THIS WASHER AND MATCHING DRYER......
My 52 series Electrilux washer isn't spin drying my clothes even on the max speed setting. I've had the washer two months. The problem began within the first month of use. I have to have the shocks replaced on the washer. It is covered under warranty, but im still disillusioned. Problems this early indicate that this is not a reliable product. Another problem I've had with the washer is in the fabric softener reservoir/dispenser cup. The mechanism that drains the fabric softener into the wash drum often doesn't work. At the end of the wash cycle the fabric softener sits in the cup unused. I understand there are fixed for these things, but I expected these problems not to exist in the first place. I shopped for a reliable product and bought this machine believing it was reliable. That's why I was willing to pay much more for it than another brand. I was wrong. The dealer will not refund my money and I'm stuck with a problematic product.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Jennifer , Online Outreach Specialist, February 22, 2016
Hi Lovely, thank you for sharing your important feedback with us concerning the Electrolux Front-load Washer. I understand that a professional service company is currently working to restore your washer back to proper working condition. If you are still needing assistance please feel free to contact us directly. Thank you kindly,
Finally had my contractor install the washer ! My first washer / dryer in years ~ nice not to have to send out laundry - love this stackable washer - space saving and easy to use