Customer reviews from www.electrolux.com
Electrolux - 4.2 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - Island White
Average customer rating
4.5
(330 Reviews)
Rating breakdown 330 reviews
5 Stars
229
4 Stars
62
3 Stars
15
2 Stars
10
1 Star
14
90%of customers recommend this product.
(
291 out of
325)
Customer Reviews for Electrolux - 4.2 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - Island White
Customer Rating
1
Noisy and operational problems
on June 21, 2019
Posted by: GeorgeK
from East Bay, CA
I have three EIFLS55IIWO washers at multiple homes. One of a pair had a noisy drain pump. It was determined that replacment of the pumps in the pair was best action. Now the other one makes drain pump noise. Another (the one used most often) has just begun failing to complete a wash. These are complex beasts and surely are not made to last a long time.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ciara, Online Outreach Specialist , June 24, 2019
Hi, GeorgeK! We apologize for your encounter with your washers, and thank you for bringing your concerns to our attention. Please know that we strive to produce quality products to meet our consumer’s needs, and take your feedback seriously.
So that we are able to properly assist you with your current matters, please reach out to us at 1-877-435-3287 Monday-Friday, 8:30am-8pm EST at your convenience.
We look forward to speaking with you.
Kindly,
Ciara
So that we are able to properly assist you with your current matters, please reach out to us at 1-877-435-3287 Monday-Friday, 8:30am-8pm EST at your convenience.
We look forward to speaking with you.
Kindly,
Ciara
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Best Washer and Dryer set I ever owned
on February 14, 2019
Posted by: Maria Ann
from Bensalem, PA
I never thought I could love an appliance set so much. This Electrolux duo has many different cycles so you have a nice variety of choices to select when you're doing laundry. Very quiet, energy efficient and cleans clothes the way a washer is supposed to. I bragged about these appliances so much that my neighbor and another friend bought the same set.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Clothes Washer EIFLS55IIW
on July 26, 2018
Posted by: Mallen
from Somersworth, New Hampshire
I bought this washer only 4 years 3 months ago. Now it doesn't stay on, electrical problem. Tried changing AC outlet, nope it's the machine. Overheated engine? Maybe.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist, August 3, 2018
I hate to hear about your washer experience, Mallen. We would like to see how we can help. Please contact us directly at 1-877-435-3287; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST to discuss further. Kindly, Courtney
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great features
on January 17, 2018
Posted by: Delanr2
from San Francisco, CA, United States
I love the washer and dryer, plenty of settings for any type of load
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
My first front load washer
on July 21, 2017
Posted by: Eddiegolf
from Albuquerque, NM, United States
I had owned several top load washers and avoided front load washers because I thought the only way to clean clothes was with a lot of water and an agitator. Boy was I wrong. The Electrolux does a fantastic job and saves water. Glad I chose Electrolux.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love it
on July 6, 2017
Posted by: Yada
from Avondale, LA, United States
I brought my washer and dyer 3mos. ago and I still love them
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Best Features
on May 17, 2017
Posted by: Tim1
from Tucson, AZ, United States
I bought this washer many months ago and it has been nothing short of amazing. The features do all that it's supposed to, perfectly. I also love the self cleaning feature.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
lemon
on April 27, 2017
Posted by: chuck11
Bought one year ago.. Stopped working 2 months ago..Still waiting for its repair
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, April 28, 2017
I apologize for any frustration and inconvenience this matter may have brought to you and your family, chuck11. Our records indicate have been assisted by an agent, and your service call was rescheduled per your request. If you have any questions, please reconnect with our Extended Service Agreement Department directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 1-866-386-5286. Your Electrolux lady, Ruth
Written by a customer while visiting www.electrolux.com