Thank you for sharing your washer experience with us, Jacilu. I am pleased to hear you love how quiet and how well the washer cleans. I regret to hear that your belt is coming off. Was the drive belt replaced with the drum? Sometimes the drive belt comes off. If it does, examine it for excessive fraying or wear. If it’s a belt with several track grooves in it check they are clear and not worn down badly or covered in rubber. The belt might need replacing but occasionally the belt looks fine and you can wind it back on, which gets it up and running again with no further incident. Over time, the drive belt dries out and starts to crack. Eventually a piece of the belt can break off, causing the belt to make a loud noise whenever the motor is running. To determine if the drive belt is broken, inspect the drive belt. If the drive belt is broken or damaged, replace it. The drive belt should be fairly tight, you should be able to pluck the belt and get a nice resounding “ping”. A loose drum pulley is the most common cause for the belt coming off. The pulley should not be able to be moved, apart from obviously round and round as it turns the drum. It should be bolted firmly to the drum spider with no play in it. If the drum pulley bolt has worked loose the pulley can move forward and backwards and will not run true. Sometimes the pulley itself can be worn where it fits over the drum spider so that even with a sufficiently tightened pulley bolt it won't be held in place tightly enough and will wobble. Warning: Do not over tighten the drum pulley bolt because if it shears off you are in trouble, and unless you can remove it with special tapping tools or other methods you might need to buy a complete new drum or even entire tub. I strongly suggest seeking service for this issue. Your friendly Electrolux lady, Ruth