Customer reviews from www.electrolux.com
Electrolux - 4.2 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - Island White
Average customer rating
4.5
(330 Reviews)
Rating breakdown 330 reviews
5 Stars
229
4 Stars
62
3 Stars
15
2 Stars
10
1 Star
14
90%of customers recommend this product.
(
291 out of
325)
Customer Reviews for Electrolux - 4.2 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - Island White
Customer Rating
1
Nothing but problems
on January 22, 2013
Posted by: Totally Disappointed
I searched and did a lot of research before purchasing this machine. From day 1 I have had nothing but trouble. It leaks from the door. It has been serviced three times and the rubber insert around the opening has been replaced. Leaks again. I would never recommend this to anyone. I would like it replaced.....
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Nice features, but unreliable
on January 22, 2013
Posted by: Mott
I purchased this washer in April, 2012. When it works, it's great, but we've had no end of problems with it. We needed perhaps six repair calls for our first unit to correct a "water not draining error" that stemmed, we learned, either from a faulty sensor, a faulty pump, or a faulty mother board. We eventually got a replacement washer, which we appreciated, but even this has given us electronics-related issues, requiring the replacement of (yet another) circuit board. We have a fingers crossed that this one lasts . . .
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Electrolux front load washer
on January 22, 2013
Posted by: rita
i purchased this with the matching dryer and pedestals. its capacity is large and it washes quietly and effectively EXCEPT for the spin cycle. Despite having the machine leveled and balanced, at times this machine shakes, rattles and rolls during spin cycles and is very loud.
also, the door must remain open to avoid the chamber from smelling. this wouldn't be a problem if i could just open it a few inches. but it opens all the way out and is in the way.
sorry i purchased it. i should never have gotten rid of my maytag. big mistake.
also, the door must remain open to avoid the chamber from smelling. this wouldn't be a problem if i could just open it a few inches. but it opens all the way out and is in the way.
sorry i purchased it. i should never have gotten rid of my maytag. big mistake.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Fast washer
on October 10, 2012
Posted by: Jess
Pros:
1. Fast cycle (18 min)
2. Gets clothes clean
3. Doesn't use a lot of water
4. Gives you a min/max line to put in detergent/bleach/fabric softener
1. Fast cycle (18 min)
2. Gets clothes clean
3. Doesn't use a lot of water
4. Gives you a min/max line to put in detergent/bleach/fabric softener
Cons:
1. Doors will sometimes not shut. It takes me 2-3 attempts to close it completely, at times
2. No bulky bedding setting
3. The washer drum smells because it stays wet in the drum
1. Doors will sometimes not shut. It takes me 2-3 attempts to close it completely, at times
2. No bulky bedding setting
3. The washer drum smells because it stays wet in the drum
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
softner problems
on October 6, 2012
Posted by: sue
Ive had my washer and dryer since Oct. 09 had a problem with the softner not dispensing and they sent out a serviceman in July of 10. Worked for a while and now the same problem the fabric softener will not dispense. Ive cleaned the washer and the drawer the soap and softner go in but it will not dispense. I guess paying more for something doesnt always mean you will get the best.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Pleasure to do Laundry
on September 17, 2012
Posted by: Momof3boys
This machine is fabulous! I used to dread doing laundry for five and now I love it. Plenty of space inside makes for a huge timesaver. Bought the matching dryer and it is equally as impressive. We have had these machines for over a year and they get a workout. Still, they run like a charm. So glad they did all the advertising or I probably wouldn't have looked into them as they were a little expensive. Couldn't get the theme song out of my head and I can honestly say that is what grabbed my attention and decided to give them a try.....so glad I did.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Disappointment for the money we paid
on August 23, 2012
Posted by: Grant
This high end washer (and matching dryer) was recommended by the owner of the appliance store. Both the washer and dryer have doors that often won't close even after two or three attempts. The tray for the liquid detergent sometimes is filled with water which has to be dumped before proceeding with the next load. There are lots of combinations of washing and drying. However, if you want to use the steam feature, trust me, there are only a couple settings that are available. When we have used the steam setting, there has been no noticeable difference in softeness or wrinkle release. Because this is a front end washer, it is important to keep the door open. However, unlike the last front end washer we owned, the door on this one swings open 90 degrees. It is impossible to have it open a few inches. The vibration level is at a minimum for most clothing items. However, if you put sheets and towels together in a load, there is very much vibration noise. It does use less energy and water and the capacity is enormous. But otherwise, this is less than a stellar product.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Washer
on August 16, 2012
Posted by: Vicki
I really like the way my washer works...but I have only had it since March and have already had to have the main board replaced. They came out promptly to fix it and solved the problem....so that means a lot to me. A company that stands behind their products and makes things right...is everything! So far...so good....I love my Electrolux even though it had a problem.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com