Customer reviews from www.electrolux.com
Electrolux - 4.2 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - Island White
Average customer rating
4.5
(330 Reviews)
Rating breakdown 330 reviews
5 Stars
229
4 Stars
62
3 Stars
15
2 Stars
10
1 Star
14
90%of customers recommend this product.
(
291 out of
325)
Customer Reviews for Electrolux - 4.2 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - Island White
Customer Rating
3
Unit is ok, but not what we expected
on June 12, 2013
Posted by: Tom
We had high hopes after the purchase of this unit, but we have had nothing but problems between months 6 and 12 of owning the unit. Fortunately the problems were easily fixed, but the fact is the unit needed repaired, when the 10+ year old predecessor model from a different vendor worked very well without need of repair until the unit was cost prohibitive to repair.
If you can, buy the extended warranty as it will pay for itself. We are certain that we will be using it again later this year.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Wife is happy, so am I
on February 15, 2013
Posted by: Johneh
We got this machine because of the 2-story guarantee that it would not walk. We do not have a 2-story home but our previous machine, a Kenmore, wanted to dance all over the floor. We were quite leery in purchasing a new front loader but this seemed to fit the bill with the guarantee and all. From the moment it was installed until now, one year later, it has not moved in our laundry room and has made my wife very happy, and in turn has made me happy too. Our previous machine also sounded like a 747 was coming through our home as the laundry room would just shake the room during the spin cycle. She also likes the chimes alerting her to when the wash/spin cycle is complete. My wife loves many of the features and is quite satisfied with how clean the clothes are now. Apparently our other machine did not do a very good job. Clean clothes and a shake-free home, what else could on want.
However, there are two small issues with the machine, the door does not close as easily as we think it should and the door mostly stays open in the full-open position rather than ajar to help dry out the machine in between uses. At times it takes my wife several attempts to close the door so it latches properly. It could just be her. Other than that my wife is a happy camper which makes my life so much easier.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Happy so far but.......
on January 25, 2013
Posted by: MarkG
Nice machine but have to close door a few times before it actually shuts. I agree the machine does move alot when in the spin cycle. Otherwise, so far so good.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
great washer
on January 23, 2013
Posted by: Sandi
I use my washer and dryer at least 15 times a week. I love this set the loads can be large or small. the clothes come out clean and I love the steam option with the dryer too. it works to freshen things up or to remove hair ( I have a blonde cat) . I like the wash temperature options and the length of the cycles.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
In Love With My Washer
on January 23, 2013
Posted by: speakeasy
I have been very pleased with my Electrolux 4.2 Cu Ft Front Load Washer. It is so quite I can not tell that it is running unless I am standing in front of it. Even the spin cycle is not annoying. I purchased the pedestal and really enjoy not having to bend over to get my wash out. I have used the deep clean sanitize setting several times with my towels because they are sometimes used to soak up water spilled on bathroom floors. I really like this setting however it does take a long cycle time. I have been very pleased with the cleaning of my clothes and the fact that most of the water is spun out leaving the clothes barely damp which cuts down on my drying time. Most of the time I use the short cycle to wash which takes only 18 minutes. None of my family work at jobs that get their clothes soiled. The normal cycle takes about 50 minutes. The washer is very easy to use and the variety of wash cycles available is amazing. I like the convenience of being able to put in my soap, bleach and fabric softener in all the same time. I love the light in the washer so I can see easily any clothes I might have missed transferring to my dryer. The dials are easy to read and everything is readily identified. I like the compactness of the unit. I was worried it might not fit under my cabinets with the pedestal but I had one inch to spare. The only think I would like different is a louder alarm to notify me when the cycle is complete.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Awful!
on January 23, 2013
Posted by: Jessi
I had such high hopes for this washer! The features seemed fantastic and it functioned well...for a year. During a wash cycle (sheets) the inner glass door shattered, ruining the tub and basket and needed $900 in repairs! Luckily we had an extended warranty, but after another 2 months a belt broke and again damaged the drum and basket, needing another $800 in repairs! The warranty company decided to just replace the machine, however we will NOT be purchasing another electrolux appliance! Not only was this a HUGE inconvenience, but Electrolux parts are rarely in stock and repairs are costly! Would not recommend this washer/dryer set to anyone unfortunately!
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Works fine but could have used a clean button
on January 22, 2013
Posted by: Aruba
Washer has a complete set of automated features for various washing conditions. Of particular use is the extra rinse cycle since these types of washers use HE detergent which is highly concentrated with minimal water levels. Soap build up is a real possibility on the outer drum where mold can take hold. So, we use the clean cycle as recommended on a monthly basis. Our last front loader had to be discarded once mold established itself. However, Electrolux could have done us all a favor in their design and designed a much easier sequence to get the washer into the clean cycle. Currently you have to wake the washer, select hand wash cycle, start and then cancel the cycle. Wake the washer again, hold 2 buttons simultaneously for 5 seconds until the wash indicates it is now in clean cycle. Not an easy sequence to commit to memory.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Good overall
on January 22, 2013
Posted by: DaytonMuse
Our family of four with two toddlers keeps this washer working several times a week. I like being able to modify so many of the features of the wash - from length of spinning, to how dirty the clothes are (in addition to the traditional temps and number of washes and rinses). My husband uses the hottest setting on his scrubs. I also appreciate being able to set some favorites for those loads we're doing all the time. I wash cloth diapers, which does take two full wash cycles (one without detergent followed by one with detergent) to get the diapers smelling decent. From what I've read, that's pretty standard for cloth diapers in a front-loader. So far (Jul-Jan), no gross residue buildup or smell in the machine from washing poopy diapers once a week. I figure that speaks to how well the washer gets rid of the waste from the load. In general, we're pretty satisfied with our washer.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com