Customer reviews from www.electrolux.com
Electrolux - 4.2 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - Island White
Average customer rating
4.5
(330 Reviews)
Rating breakdown 330 reviews
5 Stars
229
4 Stars
62
3 Stars
15
2 Stars
10
1 Star
14
90%of customers recommend this product.
(
291 out of
325)
Customer Reviews for Electrolux - 4.2 Cu. Ft. 11-Cycle High-Efficiency Front-Loading Washer with Steam - Island White
Customer Rating
2
Door issues
on October 14, 2016
Posted by: Pweck
I bought this washer in February and I am already having trouble getting the door to push open.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ruth, Social Media, November 7, 2016
Pweck, I am sorry to hear you are having an issue with the door opening. Water on the bellows may have dried, leaving a residue on door glass. Clean residue from door glass and wipe front of bellows opening with warm water and if issue persists, wipe front of bellows opening with Lemon Pledge® spray or wipes. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Wonderfully easy - and I'm all about ease!
on September 14, 2016
Posted by: Gnu71
from Burien, WA, United States
Very happy with our purchase. Even the chime to tell me its done with the cleaning cycle - it's very polite, for lack of a better description.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Great looking machine! Not so great performance
on September 14, 2016
Posted by: DavidGeorge
from Erin, Wisconsin
We are on our second one of these washers because the first one had to be repaired so many times. The new one, which we have had for less than two months, is doing some of the same things as the old one. Extremely noisy, doesn't add any water for some loads, or doesn't spin at all for others. Do not buy this machine. We can't wait to get rid of ours.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Jennifer , Online Outreach Specialist, September 16, 2016
Hi DavidGeorge, thank you for sharing your feedback with us. We certainly hate to hear that your washer is not working properly for you. I would check the washer to ensure that it is not overloaded or too small of load. You may find adding an item or taking an item away will help. Also, a restricted drain hose won't allow the washer to completely pump out - preventing it from going into spin. If you still have a questions, please contact us directly for further assistance. Thank you, Jennifer
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Absolutely love them!
on August 19, 2016
Posted by: Mama
from Belen, NM, United States
My husband bought this for our family of 5. I love them! I really appreciate the 18 minute washing cycle and use it quite often for our clothes. Really like the size because I can get a big load done, or just wash my delicates too. I'm a working mom of three so I think the refresh option is a bonus, in case I have to leave a load drying. When we come back home I just refresh the load and it's done!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Terrible reliability
on August 17, 2016
Posted by: BDubya
from Kansas City, MO, United States
We purchased this machine in May of 2014 and it has broken down on us twice. 4 months ago the machine needed the bearing and drum replaced. Now, just 4 months later it looks like we have the same issue again!
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love how quickly it washed each load.
on August 13, 2016
Posted by: Smalls
from New Haven, KY, United States
Bought this washer about a month ago after mine broke beyond repair. So far, I like it a lot. Works quickly and gets even my husbands concrete construction clothes clean. Is quiet enough to leave the laundry room door open.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
so many features
on August 12, 2016
Posted by: Coal
from Plano TX
Bought a month ago; wish I had bought it several years ago.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
A pro washer for your home
on August 12, 2016
Posted by: dc_fusion
from D.C., DC, United States
Love the large capacity and elegant features. Washing clothes is easy and most washes use less water and time. Dispenser tray could have been better (feels cheap). Only disappointing thing is that during humid days, the washer does have a slight moldy smell despite stainless steel interior.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com