Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Built-In Gas Cooktop - Stainless-Steel
Average customer rating
4.6
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
181
4 Stars
59
3 Stars
17
2 Stars
5
1 Star
2
93%of customers recommend this product.
(
163 out of
176)
Customer Reviews for Frigidaire - Gallery 30" Built-In Gas Cooktop - Stainless-Steel
Customer Rating
3
Needs Better Design
on August 20, 2019
Posted by: RanDev
[This review was collected as part of a promotion.] I have been using this from past 6 months. it is good but needs few improvements in the design. the four burners stay close to each other. they should have a good distance between back burners and front burners. you cannot use all the four at the same time because of the distance between them.
Response from frigidaire.comBy Briana, Online Outreach Specialist, August 26, 2019
Hello, RanDev! Thank you for your feedback! We sincerely apologize for your experience with your Gas Cooktop. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for opportunities for future reference. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
2
Average product
on August 31, 2019
Posted by: EssWeP
[This review was collected as part of a promotion.] Received as part of builder installation. Working good and the burner options are good. But the spacing between the burners are not appropriate and unable to use all of them at once as each utensil fits too close. Also it cannot take small base cookware and heat dissipate outside and utensils get burned quickly, making us to cook in very low flame. This seems to be design flaws. Also feel not energy efficient.
Response from frigidaire.comBy Online Outreach Specialist, September 4, 2019
Hey, EssWeP! Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience has not been positive.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Right fit for small family
on March 23, 2020
Posted by: gogofren
[This review was collected as part of a promotion.] This cooktop I bought with 4 burners is perfect for my family of 6. We almost always cook at home. One issue I have is cleaning spills, it's difficult to get through the grills and I have to take off the whole things. Some times soup and other debris gets stuck in igniter hole. Toothpicks and sewing needles have been a great aide.
Written by a customer while visiting frigidaire.com
Customer Rating
5
fantastic Cooktop!!!
on March 30, 2020
Posted by: Fred84
[This review was collected as part of a promotion.] I bought this for my new home. I have all Frigidaire appliances because of the high quality of the products. The cooktop looks great in my kitchen. I love it great product!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on March 31, 2020
Posted by: MOUSSAH
[This review was collected as part of a promotion.] Very exciting product, nice flame , faster cooking.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice look
on June 20, 2021
Posted by: Bianca R
[This review was collected as part of a promotion.] Nice cooking power. I really don’t like that after you lite them fire you have to keep Turing the knob forward to lower the flame. Usually turning the the right would be to raise the flame and the left would be to lower it so it takes some getting used to. Another thing is it scratches very easily! Be careful if you want to keep you cooktop looking nice! Lastly. I had to have someone come and repair the burner because it just stopped working after only being lit one time! That definitely threw me and I’m worried that this will be an ongoing issue. I sure hope not. I will say the process of getting someone out was quick and easy so that was a plus. Lastly, I don’t care for the placement of the burners. I thought it would create more usable space but the space created is not useable. The extra space is just where the handle of your pots will hang.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love this Cooktop
on April 26, 2016
Posted by: David007
from Fort Worth, TX, United States
We purchased our Frigidaire Gallery 30'' Gas Cooktop about two months ago. One of the best purchasing decisions we've ever made. It's easy to use, provides clean, consistent and fast cooking flame-heat. Additional bonus, it's so easy to clean. We highly recommend this Cooktop. Can't say enough good things about it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks Nice
on May 21, 2014
Posted by: shell
It looks nice and works fine.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com