Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Built-In Gas Cooktop - Stainless-Steel
Average customer rating
4.6
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
181
4 Stars
59
3 Stars
17
2 Stars
5
1 Star
2
93%of customers recommend this product.
(
163 out of
176)
Customer Reviews for Frigidaire - Gallery 30" Built-In Gas Cooktop - Stainless-Steel
Customer Rating
3
Rubber protectors came off within a month!!!
on June 20, 2019
Posted by: Skil
The rubber pieces to protect the cooktop from scratching are mostly burned and came off within a month of use. They don’t hold up to the heat.
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, July 5, 2019
Hello, Skil.
First, allow me to thank you for purchasing our appliances and becoming part of our extended Electrolux family. We hear your voice and appreciate that you've taken your time to share your important quality and design feedback. However, we are disappointed to learn you have not had a positive experience. I can certainly understand that you would like a quick resolution. We would like to reach out to you personally to review your concerns. We have attempted a connection with you via email and look forward to your reply. If needed, our customer service team can be reached by calling 1-800-374-4432 Mon-Fri, 8:30am - 8pm (EST).
Kindly,
R'Shaye
First, allow me to thank you for purchasing our appliances and becoming part of our extended Electrolux family. We hear your voice and appreciate that you've taken your time to share your important quality and design feedback. However, we are disappointed to learn you have not had a positive experience. I can certainly understand that you would like a quick resolution. We would like to reach out to you personally to review your concerns. We have attempted a connection with you via email and look forward to your reply. If needed, our customer service team can be reached by calling 1-800-374-4432 Mon-Fri, 8:30am - 8pm (EST).
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look and value.
on July 1, 2019
Posted by: Rawills5339
from Mather
[This review was collected as part of a promotion.] Well made, easy to install. Just what we were looking for. Hard to find dark finish that we needed. Seems very well built. Great low end levels.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Gas Cooktop
on July 3, 2019
Posted by: Augustine
from St.Augustine
[This review was collected as part of a promotion.] The coating is already coming off one grates on the right side
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, July 9, 2019
Hey, Augustine! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive.
While we expect that our products will meet and even exceed our consumer expectations, the events that you encountered is not typical of the products that we produce day in and day out. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
We understand that the coating is coming off of your grates. We recommend making sure that you're not using an abrasive cleaner, only soapy water.
Should you still experience this issue, please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST for additional assistance. Kindly, Courtney
While we expect that our products will meet and even exceed our consumer expectations, the events that you encountered is not typical of the products that we produce day in and day out. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
We understand that the coating is coming off of your grates. We recommend making sure that you're not using an abrasive cleaner, only soapy water.
Should you still experience this issue, please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST for additional assistance. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for everyday use!
on August 5, 2019
Posted by: drewmndza
[This review was collected as part of a promotion.] the burner works perfectly and easy to cook, my wife and I love to cook and it so easy to clean.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on August 18, 2019
Posted by: UncleKeith
[This review was collected as part of a promotion.] Everything I hoped I would get with mYbfirst has too
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lovely stove
on August 19, 2019
Posted by: Shakopee
[This review was collected as part of a promotion.] Beautiful gas stove! Wife was scared to death at first but now she loves it. You can truly control it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice style and great for cooking delicious meals!!
on September 8, 2019
Posted by: Vieh97
[This review was collected as part of a promotion.] I bought it couple of weeks ago and am glad I did!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on September 12, 2019
Posted by: Alex01
[This review was collected as part of a promotion.] As a cook I love this cooktop. I cook every ay and really enjoy the cooktop
Written by a customer while visiting frigidaire.com