Customer reviews from brother-usa.com
Brother - MFC-6490cw Wireless All-in-One Printer
Average customer rating
4.1
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
36
4 Stars
13
3 Stars
5
2 Stars
4
1 Star
6
84%of customers recommend this product.
(
51 out of
61)
Customer Reviews for Brother - MFC-6490cw Wireless All-in-One Printer
Customer Rating
4
Very Satisfied
on April 5, 2010
Posted by: SheilaInCalif
This machine was easy to set up, is sturdy, has easy controls, and a tilt control screen which makes it VERY easy to read what's going on. It can be wirelessly connected to your computer (a big plus) and it's an Energy Star machine (also a big plus). I've been pretty pleased with it with one exception - the quality of color printing is not quite as good as I had expected. I have a small HP color ink jet that produces better quality color prints - clearer, more brilliant color. Also the copier has less distinct copying than I expected. But overall it is a fine machine, and even though I'm a bit disappointed in the color print and copier quality, I'm still very satisfied with the machine. I'm glad I bought it and would recommend it (with a comment about print quality and the fact that it takes up sort of a big foot print on your desk) to a friend.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Meets expectations
on April 9, 2010
Posted by: NightOwl54
from Augusta ME
Relatively easy to set up, considering all it does. Wireless is terrific; print quality very fine. Purchased particularly for 11X17 paper handling capability-it works great! Only concern is that materials (plastic) seem pretty flimsy and may not hold up (glad I got extended warranty).
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
on May 3, 2010
Posted by: 32sc16
from WA
Easy to set up and use including networking!
Scan & Print quality is fast for this price point & good quality.
Scan & Print quality is fast for this price point & good quality.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not Quite Good Enough
on April 27, 2011
Posted by: Ghostman
from Englewood, CO
We struggle with the machine picking up more than one piece of paper at a time. In making two sided copies, this creates a HUGE problem. Not only does it not perform correctly, it destroys all of the preceeding work because of messing up the order. It may be easy to use, but it doesn't make up for having to reuse it time after time, hoping it will get it right.
In my opintion, this machine is just not quite good enough to recommend to others.
In my opintion, this machine is just not quite good enough to recommend to others.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Poor print and scan quality.
on May 29, 2011
Posted by: Pdmiller
from Denver, CO
The 11" x 17" format is convenient, but the quality of prints and scans is poor.
Print colors are dull and lines are not sharp. Scans are streaked like a circus tent.
Doesn't come close to the quality of my other printers.
Everything else seems fine.
For me, it was a total waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Feed Tray Problem
on February 8, 2022
Posted by: COLS
Love the printer, but it won't feed photo paper. Scanner is great.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 8, 2022
We are sorry that you are experiencing photo paper issues with your Brother MFC6490CW. We'll be happy to help you. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Buy Brother, you will thank me.
on February 10, 2022
Posted by: Anonymous
from Waynesville, NC
I have bought nothing but Brother Printers for many years and have never been disappointed.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Rejected the Black Cartridge tried multiple OEM
on October 8, 2024
Posted by: RHINO
Printer Defective cost to repair prohibitive anchor
Response from brother-usa.comBy Brother Customer Service, October 9, 2024
Thanks for taking the time to review your experience with the Brother MFC6490CW. We appreciate your feedback. I’m sorry to hear that your Brother MFC6490CW is defective. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
https://www.brother-usa.com/support/MFC6490CW
https://www.brother-usa.com/support/MFC6490CW
Written by a customer while visiting brother-usa.com