Customer reviews from brother-usa.com
Brother - MFC-6490cw Wireless All-in-One Printer
Average customer rating
4.1 out of 5
4.1
(64 Reviews)
Open Ratings Snapshot
Rating breakdown 64 reviews
5 Stars
36
4 Stars
13
3 Stars
5
2 Stars
4
1 Star
6
84%of customers recommend this product. 
(
51 out of 61
)
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Customer Reviews for Brother - MFC-6490cw Wireless All-in-One Printer
Customer Rating
1 out of 5
1
Promblems & Quality
on September 29, 2010
Posted by: vms52
from Baltimore, Md.
I have many printers in my home & business and access to many others in my family. I use Cannon, HP and Brother Printers constantly. I need reliable, great quality and productive printing options for my personal and business needs so... I bought the Brother Printer to get the extra large copy and scanning capabilities. Well that's the only thing it's worth doing on the printer. When I print my photos and flyer items I use my Canon or HP. The Brother is constantly jamming, cleaning or otherwise taking forever to print something. It drives me nuts and I try not to use it much. The photo color and quality sucks and when I print the same photo on my other printers you really can see the difference in quality (Cannon & HP have much better photo quality).
Thank God I have my other printers for the important stuff!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
best printer ever
on February 14, 2010
Posted by: sfarchitect
from san francisco
architects often use half size prints of projects and this often means reduction from 24 x 36" size orginals to the convenience of ledger size and brother has come through in great style with their inkject all-in-one printers with 8.5 x 11 and ledger size printing ability. No more wasted trips to the local copy shoppe just to get ledger size printing done. Bravo brother!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Unhappy consumer
on May 27, 2010
Posted by: PurpleLady
from Oviedo, FL
I purchased this printer because I needed to be able to print 11x17 documents. It uses a lot of ink because the printer must continually clean the heads. It is a year later and now the printer goes into the offline mode and is not easily brought back online. The print heads must be cleaned six times after changing the cartridges before it will print (it will pull the paper through like it is printing, producing a blank paper and it takes trial and error to determine the multiple cleanings necessary to print).
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Terrible
on June 11, 2011
Posted by: puppy
from Maine
Purchased for a 2 person office. Would not recommend it. Jams all the time, goes to sleep all the time, loses wireless connection (when other printers do not), does not do envelopes without jamming, leaves lines on copies, takes forever to cancel a print job, VERY TEMPERMENTAL!! I am very frustrated with it and often resort to using my old printer. Definately the worst printer we've owned!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Large Format, Multi-Function, Low Cost
on March 30, 2010
Posted by: RogueDesigner
from Ashland, OR
Everything I need for my design studio and home office printing/faxing/scanning is fulfilled by this inexpensive, feature-laden All-In-One. I replaced an older Epson that was limited to legal size (8 1/2 x 14) and which often clogged, wasting ink and time. I'm thrilled with the MFC's double paper trays, 11 x 17 paper size, document feeder and ease of use (set-up was also easy on my Mac). I've used all the machine's features, including scanning straight into Photoshop, faxing long distance using a calling card, printing on standard envelopes and printing borderless photos. It's probably not the right printer for high-volume or high speed users (where laser would make more sense), but it's ideal for low-volume color and all-in-one economy.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
The Last Printer You Will Buy
on April 4, 2010
Posted by: ArizonaCowboy
from Arizona
After spending countless dollars on ink I had my reservations about buying this printer. My concerns were unfounded as I have gone through two reams of paper and I still have ink in the cartridges. I thought that I would have problems setting up this printer but found out quickly that it practically set itself up. With the two paper storage compartments I find that I never run out of paper during that large printing project. This is amazing as all the computers in my wireless network print to this one printer so I don't have to buy a printer for each computer. I am shocked with the speed of printing and the clarity of each copy. For a photographer and flyer producer I have to say this is the best printer that has come to market in a very long time. The price is right and the cost of ink is good but the end printed product is FANTASTIC. I am very supprised with this product as it out performs printers I have purchased for twice the price.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Great print quality with large scale scanning
on October 3, 2010
Posted by: SkipStone
from Phoenix
Finally a reasonably priced printer with great photo printing quality. Throw in an 11 x 17 scanner and you have the best all-in-one for the money. Thanks Brother.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Scanning Not Good
on April 2, 2010
Posted by: Poolplayer
from West PAlm Beach, FL
I just do not like the scanning, I need to get 300 dpi and this machine only goes 72 dpi.
Otherwise, this is a great machine for the Price.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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