Customer reviews from whirlpool.com
Whirlpool - Duet 3.8 Cu. Ft. 12-Cycle Ultra Capacity Washer - Cranberry Red
Average customer rating
4.4
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
102
4 Stars
38
3 Stars
10
2 Stars
3
1 Star
5
92%of customers recommend this product.
(
143 out of
155)
Customer Reviews for Whirlpool - Duet 3.8 Cu. Ft. 12-Cycle Ultra Capacity Washer - Cranberry Red
Customer Rating
4
Good washer but sensitive controls
on November 20, 2013
Posted by: Northwest
from Washington State
Washer seems to work well, but the whitest whites setting did not work when received and also the steam setting. Had to have 2 control boards replaced and this is a new washer, not good. We do alot of laundry with having two girls in our family and need a easy to operate and well built washer. I hope the 2 control boards are not a sign of what is to come.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Both washer and dryer have exceeded my expectations.
on September 22, 2013
Posted by: KimSF
from Undisclosed
I am in love with my new Whirlpool washer and dryer. I have had problems with past purchases so I was skeptical about this new set. it is easy to use, the clothes come out cleaner, the dryer is efficient, and I am amazed at how little water the washer uses. I recommend both Whirlpool products a 100%!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
This is the best washer I have owned!
on April 1, 2014
Posted by: noel4824
from Atlanta, GA
This is my 2nd duet washer. The last one was great. It lasted 10.5 years with a household of 5 and washing nearly everyday it held up great and when I stacked the washer and dryer it gave me more room in my laundry room. This washer cleans even better the last one. All of my appliances in my house are now Whirlpool. The last longer than other brand names that I have owe and do a better job than more expensive brands. This is the "working man's brand". I love this washer because I can do more clothes at once and it saves money, time and water. If you have a family this is a MUST HAVE. It is worth EVERY PENNY!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stylish yet simple and easy to use
on May 7, 2013
Posted by: Stephie69
from Undisclosed
After my old washing machine of 10 years decided to fail flooding my home and causing upto $20,000 in losses I decided a replacement rather than a repair was needed!! I chose this Whirlpool machine base on looks and price and have been more than pleased with my decision. Unfortunately the first machine that was delivered had a fault and was extremely noisy but was replaced without question. The second machine that arrived has lived up to expectations and provides multiple cycles of varying wash length which is nice and also the option to add a garment once the cycle has started. The drum is extremely large and will accommodate a king size bedding load plus more! The only feature I feel that is missing is a half load option but can live with that.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
I hope it lasts!
on October 31, 2011
Posted by: lovesmarigolds
from Undisclosed
We have owned the Whirlpool duet steam front-loading washer for about 6 months now, and we absolutely love it. We are a family of four, living in wet and muddy Oregon, with boy children who play outdoor field sports. Needless to say - we deal with a lot of muddy, grassy, really dirty clothing, towels, and shoes. So far this washer has truly been a godsend. I used to have to do four to five loads of laundry each day to keep up with laundry. Now I find myself waiting around for a day or two until I have enough laundry to do two or three full loads! I love it.I always wash my sheets, towels, socks, underwear, and the boys white t-shirts using the deep steam clean option. A few stains which we had on our towels from before, which I never thought would come out, are now gone. Our towels and bedding look new again. Also, I do not wash those items using fabric softener, yet they come out super soft.My husband is a big guy and so his jeans are also big and heavy. I used to be able to do just one or two pairs of his jeans per load in our old set. Now I do four pairs of my husbands jeans plus one or two of my boys jeans all at once. And they, too, come out soft and super clean. I don't even pretreat grass stains anymore like I did before.The washer is very quiet, mostly, unless it is on a high spin cycle setting. We adjusted the feet because when the guy came to install it (Sear's guy's) I don't think they set it up right, and at first it was kind of noisy and knocking. Once we adjusted the feet ourselves, it's been super quiet and no knocking.The washer is very simple to use but at first can be kind of intimidating if you've been using older top-loading machines for years like I had. I spent about two days studying the user's manual and just getting myself familiar with the machine. Now after these several months I feel very comfortable with it. Our kids even use the machine and, being boys, they really like the buttons.... of course. :)I am concerned about the other reviews which expressed concern over parts breaking or wearing out after only about a year. I really hope that does not happen with ours. So far, so good, though.I would - and have - recommend this washer and the matching dryer to families who need to do a lot of laundry and who have very dirty laundry. I don't think this set would be that great for single people or those without children. When our kids are grown we plan to pass this set on (if we still have it, hopefully we will) and purchase a smaller machine for when it's just my husband and I. But for now with our messy boys and our family this machine is perfect!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
This product is is amazing!
on October 14, 2012
Posted by: mcdgirl57
from Undisclosed
This product has great features, is quiet, & so energy & water efficient. My clothes come out cleaner & dryer so I have less drying time. My utility bill went down the first month I bought it. I did not buy the pedestal & wish I had but did buy the cover for the top so I have no issues with things falling between or behind my set. I only wish I had bought them earlier. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Quiet washer
on October 25, 2014
Posted by: Meadows girl
from New Meadows, ID, United States
This is a replacement for another Duet washer. This one is much better. A few mor options than the old one, MUCH quieter, fits perfectly on our pedestal.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
After a few months now becoming noisy
on October 19, 2011
Posted by: tscond
from Undisclosed
The washer works fine but now that we've had it a few months it has started to hum and vibrate. There is nothing on it or around it that is causing the noise, it the machine itself. Frustrating as the quite running was a major influence on our buying the machine. It has also started to develop a bit of the odor you hear about with front load washers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com