Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2
(1,654 Reviews)
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
2
Wouldn't recommend at full price
on February 17, 2010
Posted by: DIYTaxer
I have been doing my taxes myself for about 5 years. I received a free copy of TurboTax this year so I decided to try it out. I would not recommend this to someone who knows absolutely nothing about filing taxes. Some of the questions were worded strangely and if I hadn't know what they were related to I wouldn't have known how to answer them. I have used Tax Cut in the past and I found it much more user-friendly. Overall, I liked not having to do the calculations out myself by hand, but if I had paid full price for this software I would have found it a big rip off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Time user
on February 17, 2010
Posted by: TampaBill
We are very happy with my Turbo Tax experience. The software just knew what questions to ask. It saved us a lot of time and money. My wife and I have had to pay over two hundred dollars to have our returns processed by Jackson Hewitt and H&R Block. What a rip off.
I wish we would have used Turbo Tax last year.
I wish we would have used Turbo Tax last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax basic
on March 4, 2010
Posted by: Eldratu
fast easy ok for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best version ever
on March 12, 2010
Posted by: bookworm2
This was the best version of Turbo Tax we have ever used.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on March 13, 2010
Posted by: dinalee
I was very happy to be able to transfer info. from last years tax return and also from financial institutions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
First disappointment in TurboTax
on March 16, 2010
Posted by: SittingBull
I'm a retired Federal Government employee and I've used TurboTax since 1995, and with almost no difficulty. Admitedly, my income and deductions were usually simple to report.
I always used the "forms method" as it was easy and direct. There was no need to answer all of the TurboTax questions in the "step-by-step" method.
However, for the 2009 tax return the only forms I could pull up directly from the forms menu were the specific forms I used in 2008. I was baffled by this change as I could not imagine a good reason for it other than to coax customers to use the step method. After considerable frustration I finally figured out that I had to go to The step method to get blank forms; for example, Charitable Donatiions worksheets for several new charities this year, and Schedule M.
I would much rather have all the blank IRS forms in the drop down "Forms" menu.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
excellent way to preview software
on March 20, 2010
Posted by: shakeyjake
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to work with
on March 20, 2010
Posted by: rafer1960
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com