Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2
(1,654 Reviews)
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
2
2010
on March 6, 2010
Posted by: wsboyer
Turbo Tax staff were no help on this issue, even after 5 weeks.
Totally Unacceptable - what is the interest on $8,000 - $50 perhaps - that is what you cost me beyond the purchase
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best for Money
on March 11, 2010
Posted by: laddie55
Difficult to return to specific form in previous years return. No explanation of "traditional" vs "rollover" IRA's.
Wants to force you to file Florida State return when there is no income tax in the state
Wants to force you to file Florida State return when there is no income tax in the state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better every year
on March 14, 2010
Posted by: Osprey
Turbo Tax gets easier to use each year. Having all earlier data saved and at your disposal is invaluable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2010 tax
on March 14, 2010
Posted by: 1971truckdriver
I will continue to purchase turbo tax program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly Good
on March 14, 2010
Posted by: Wayne0321
I was able to breeze through the preparations for my tax form and even enjoyed efileing for the first time. I was perplexed by the complexity of the state efile refund. Now, instead of having to file my tax forms with the IRS, I have to file a rebate form with Intuit. What's the difference? I recommend an instant rebate so your customers won't have to go thru this lengthy manual process. I had to do it 3 times for myself and kids.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Lack of Information
on March 18, 2010
Posted by: Janieomj
Intuit doesn't explain anywhere that the Copy B 1099-R that shows federal income tax withheld doesn't have to be sent to the IRS when you e-file. Also, I e-mailed them to ask about it and they didn't respond to the e-mail. They need to add this information to their program and they need to respond to all questions submitted to them by customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best thing ever
on March 19, 2010
Posted by: txsdone
I have used Turbo Tax for about 10 yrs now and I LOVE IT>
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awkward interface
on March 25, 2010
Posted by: LizardLady
I really appreciate the fact that TurboTax brings forward last year's information and helps me make decisions.
However, I find it quite annoying that during lengthy sections, such as deductions, I have to scroll down to the bottom of the page after each deduction to advance. How about putting that "next deduction" button at both the top and bottom? Or at least remember where I was and position me correctly like 90% of websites do.
However, I find it quite annoying that during lengthy sections, such as deductions, I have to scroll down to the bottom of the page after each deduction to advance. How about putting that "next deduction" button at both the top and bottom? Or at least remember where I was and position me correctly like 90% of websites do.
Written by a customer while visiting turbotax.intuit.com