Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2 out of 5
4.2
(1,654 Reviews)
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Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
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Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
2 out of 5
2
Annoying Quest for More $$$
on March 28, 2010
Posted by: grsvt81
I only need the Basic version, but the software kept annoying me with prompts to upgrade to Deluxe. Will not use in 2011 if this occurs again. Software relatively easy to use, but returning to a previous topic is not as easy as it could be.
TurboTax led me down a path - unbidden - that would have erroneously have me paying estimated tax payments for 2010 that are not required. This should be a clear step in the step-by-step process, not something I had to discover by accident.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo's Turbo
on March 29, 2010
Posted by: RetiredJack
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy of Use
on March 30, 2010
Posted by: Silverminer
TurboTax is a great product which I've been using for several years. It takes the drudgery out of filing taxes. Great product. I'm a big fan.
Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 1, 2010
Posted by: Tigi
You don't have to be a genius to use this. All you have to do is answer the questions, and you'll be e-filing in the blink of an eye.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 3, 2010
Posted by: chuckinator0
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
box 12cM on W-2 in error
on April 3, 2010
Posted by: pharoah
Box 12cM caused me no end of grief. It shows UNCOLLECTED social security; your program treats it as COLLECTED social security. Since I had wages in excess of $106,800, i had to put a $0.00 there to prevent the program from refunding me the uncollected social security.
Also Box 12cN has the same error. I had to pencil in $10 of medicare tax, since there was no way to make the program handle this correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Deductions
on April 7, 2010
Posted by: skiCO
This program is excellent at helping figure out all of the different types of potential deductions that are available. unfortunately, it did not help me clearly understand how to figure out if i received an economic recovery payment so unfortunately, I said I received it because I was not sure and did not know how to find out. As a result, my taxes were rejected and I had to call the IRS to find out that in fact I had not received this payment. then I had to change this information on my tax return and re-file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick and Easy
on April 12, 2010
Posted by: Flaboy35
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
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