Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2
(1,654 Reviews)
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
5
Idiot Proof
on October 3, 2010
Posted by: mcginny
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY THOROUGH
on March 12, 2010
Posted by: SLAMMER
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 16, 2010
Posted by: Nickname22
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
okay but needs improvement on the rebate....failed
on March 20, 2010
Posted by: jmetzger
could not print proof of purchase form to get the state rebate when e-filing NYS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
erasing confusion
on March 21, 2010
Posted by: trumpter
I had some confusion as to how to handle the items which are taxable at the federal level and tax exempt at the state level. I finally caught on but I wasted quite a few hours learning how to do this. A few explanatory sentences to clarify this would be very helpful.
I found it confusing to handle "Proceeds from broker and barter exchange transactions". we need more explanation about this area.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hard to use
on March 26, 2010
Posted by: xxxxxxxx
I found this years TT to be much more difficult to use than previous years. The menu system did not allow easy movement to items of interest. The help section just gave the basics with little explanation and no examples. The error section was unclear on how to correct errors. I think next year, I will try a different program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
had a lot of things that I didn't like!
on March 30, 2010
Posted by: turbotaxtime
Because you can't more than you paid the IRS!
example:
you paid in $200 and your gettting $400 back?
example:
you paid in $200 and your gettting $400 back?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as PIE!
on April 10, 2010
Posted by: dolphin6
Wow, First time user and couldn't believe how easy and fast it was to use. The step by step quide was so easy to understand. I would definately use this again, and will recommend to others.
Written by a customer while visiting turbotax.intuit.com