Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2
(1,654 Reviews)
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
5
helps tax noobs
on March 30, 2010
Posted by: tcyoung
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
just one glitch
on April 4, 2010
Posted by: grannysue
I was unable to add my charitable donations though I have in the past and other items in the section worked easily. Not only that but the internet help site was of no value and I was unable to locate a phone number for help. Fortunately I didn't itemize so it didn't affect my 'bottom line'.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Step-by-Step Query not as Intuitive as Pre-2009
on April 7, 2010
Posted by: nwcajun
BASIC was still good, but not as good as previous years. I had to check the entries Turbo put on forms to determine the meaning of some queries. EX: Re deductible mortage Points, i'm asked for points NOT on 1099, but not told that prorated points from mortage several years ago are automatically deducted by Turbo. Because they were NOT on the 1099, i listed the prorated points in response to the query, resulting in a double deduction. There was another similar poorly worded query that we discovered by checking the results on a form. ALSO, for inventory & COGS query, the Personal Use category shoud be expanded to include Inventory gifted as Marketing Samples & Inventory Ruined in Production. (I make jewelry). Don't they reduce inventory AND get expensed- both? (tho not in COGS?) i think 1 sentence extra in the query OR in the Help could clarify how to handle... ALSO after entering donations of clothing, etc to some of my long list of charities & completing that section, 2009 entry still says i need to provide the data. That said, I wouldn't use any product but Turbo Tax Basic & hope they maintain & improve their ease of use & high quality
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
needs a little upgrade for offshore americans
on April 9, 2010
Posted by: gringo
Form 1116 didn't pull information on foreign partnership well with form 2555 and schedule E, duplicating foreign source income. I had to develop a somewhat sloppy work-around.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 9, 2010
Posted by: docfear
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
best use ever
on April 11, 2010
Posted by: rose76
definitely the purchase ever for my taxes..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Have used Turbo Tax for 10 years
on April 12, 2010
Posted by: Clubmgr
If the IRS corrects your return that you send in, make sure you correct it in your return for the same year at home. Otherwise when you import information from a previous year for the next year you are importing incorrect numbers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 14, 2010
Posted by: forgetitforgeti
If I want to send what you consider "incomplete returns" let me send it. There are special situations that have no answer. Why do I need a nick name? Why anoverall rating. I did not want to provide!!!!
Written by a customer while visiting turbotax.intuit.com