Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2
(1,654 Reviews)
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
4
Effective
on October 15, 2010
Posted by: twodogsandacat
Turbo Tax is cumbersome for advanced users.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 22, 2010
Posted by: Snowdragon
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 23, 2010
Posted by: lordship
In regard to taking RMD's annually, it could be much clearer how to figure cost basis for nondeductible IRA's each year. It is not clear if the cost basis is always the original total of nondeductible IRA's for each year, or changes after each time an RMD is taken.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
best purchase ever
on March 29, 2010
Posted by: n3dro
Well I had A little problem with my daughter,s social and I fixed the miss understanding. thanks to turbo tax everything is clear and good to go thanks in advance Roberto De La Rosa.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My review of Turbo Tax
on March 30, 2010
Posted by: monkeybaby
Turbo Tax is a great way to do taxes. The only issue I have is the part at the end that asks about using your info and needing consent etc. It's late, I'm tired and I don't want to deal with a bunch of stuff so that Intuit can make an extra buck.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product
on April 4, 2010
Posted by: JFred
Additional Costs
State Return More Expensive than Federal
E File Free for Federal Return but Charge for State
State Return More Expensive than Federal
E File Free for Federal Return but Charge for State
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Dangerously inept for retirees
on April 4, 2010
Posted by: BrianOfAtlanta
This return was for my father-in-law. The Turbo Tax guided process suggested that he take the standard deduction when he had over $60,000 in medical expenses. Following the Turbo Tax guide would have resulted in a tax liability of over $7,000 more than he actually owed, as well as a fine.
How did this happen? Well, when asked by the guide about medical expenses, I selected the maximum amount (over $5,000) but it never came back and asked how much over. Basically, Turbo Tax missed over $55,000 of legitimate deductions. If I hadn't known that the Turbo Tax result was completely bogus, my father-in-law would be a good deal poorer. That's dangerously inept software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still a Great Product
on April 10, 2010
Posted by: JackonBainbridg
TurboTax Basic continues to be an easy, reliable way to prepare our whole family's taxes. A few years ago, the IRS called me to question my use of a particular form, saying it was the wrong one. I said the TurboTax had selected it for me. The agent checked and found out that TurboTax was right and the IRS had been wrong! That helps bring me back each year.
Written by a customer while visiting turbotax.intuit.com