Customer reviews from turbotax.intuit.com
TurboTax Basic Federal + E-File 2009 - Windows
Average customer rating
4.2
(1,654 Reviews)
Rating breakdown 1,654 reviews
5 Stars
941
4 Stars
406
3 Stars
149
2 Stars
85
1 Star
73
Customer Reviews for TurboTax Basic Federal + E-File 2009 - Windows
Customer Rating
4
Long time user
on April 16, 2010
Posted by: exProgrammer
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst Year EVER
on April 18, 2010
Posted by: reviewer2009
I have used TurboTax for several years and have found it helpful except for 2009. After checking for errors I tried to submit electronically. A message said they needed more information and as I tried to complete the request, the return submitted without my being able to edit. In one section my income was doubled and now I'll have to submit an amended return - which I have tried to do but it keeps taking me in a loop to no where. I'd rather pay an accountant than put up with this heartburn!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too Expensive
on April 21, 2010
Posted by: betzeee1
Not only paying for state taxes but additional cost for e-file. Next year going back to tax preparer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax my favorite
on March 8, 2010
Posted by: db01
This customer did not provide a text review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
50/50
on March 12, 2010
Posted by: joy6739
I had to search for items that were not displayed or explained as well as last years. I seams as though the wagon has lost some of its wheels. I likes last years presentation better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Dependable Software
on March 28, 2010
Posted by: RetiredTexan
If you keep good records and don't have anything truly unusual about your return, TurboTax Basic works very well. It is reliable and efficient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product
on March 29, 2010
Posted by: joepatt
I had a problem installing the program. Got message that said windows installer wasn't working. After some difficulity I was able to install the program. On updates I wasn't able to install all downloaded updates. This may be a problem with installer. I didn't need the updates however.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fine except for one glitch
on April 1, 2010
Posted by: MountainGrandma
We tried every way possible to get to the Schedule C form to enter business expenses, etc. It sounded like many other people had the same problem. One suggestion finally worked - editing the home office.
Written by a customer while visiting turbotax.intuit.com